Exoprise Launches Virtual Desktop Diagnostics Combining Synthetics and Real-User Monitoring
Proactive monitoring and testing for Azure Virtual Desktop, Windows 365 Cloud PC, and Amazon Workspaces in one platform.
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Exoprise Service Watch Named Leading DEM Solution for Today's Cloud Powered Digital Workplace
Service Watch now supports macOS devices, seamlessly integrated active tests, and real-time endpoint alerts.
Microsoft Outlook on the web Outage, June 6th, MO572252
Yesterday’s Microsoft 365 Suite-wide outages, led to continual faults for Outlook on the web on Tuesday, June 6th. When the outages pile up, it becomes difficult to tell when one starts and the other ends. The latest: Can’t access Outlook on the web and other Microsoft services and features The prior day incidents began with EX571516: Some users are unable to access Outlook on the web, and may experience issues with other Exchange Online services.
Microsoft 365 Outage on June 5th, EX571516, MO571683
On Monday morning, June 5th there was a wide scale outage for Microsoft 365. Interestingly, for this one, they first reported it with a barrage of duplicate health status emails (why, we have no idea) but the issue was much more widespread than that – it was affecting most Microsoft Office 365 services: The first incident was Incident EX571516: Some users are unable to access Outlook on the web, and may experience issues with other Exchange Online services.
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5 Tips to Improve Employee Digital Experiences
Companies' reliance on technology grows daily. However, with Information Technology (IT), infrastructure complexities on the rise, overall system performance fluctuates. Any network, app, or service delay hinders individual and corporate performance. Identifying the source of these digital pain points resembles searching for a needle in a haystack. What follows are a handful of tips, so you sift through the hay faster, reduce outages, and improve employee digital experiences.
Troubleshooting Microsoft Teams
Issues with Microsoft Teams can be very impactful for organizations. There is a huge loss in productivity associated with teams performance issues and outages, it is also extremely disruptive to workflows. There are also financial costs to these issues, at the end-user level this can cause end users to miss deadlines and delay projects and the cost of IT Teams spending time troubleshooting or requiring external consultants or even Microsoft to assist, this cost adds up over periods of time.
What's Missing in Free User Experience Monitoring Tools?
You get what you pay for is a common axiom, one that even applies to infrastructure management solutions. Cloud vendors bundle Digital Experience Management (DEM) solutions with their services, seemingly at no extra charge. But such products lack the capabilities needed to understand how enterprise computing resources function. As a result, corporations do not make needed adjustments and lose time, revenue and increase user frustration.
Synthetics and Service Watch Dashboards
Combining Service Watch and CloudReady synthetics is easy to do and extremely powerful. Quickly pinpoint where the issues are occurring and skip the troubleshooting where the issues aren't which will speed up their resolution time, saving your organization money and time. Combining this information will also provide your app owners a quick and thorough view into how the user experience is going and how the application is performing in general. When issues do occur, they’ll have all the information available making it easy to prove the vendor is at fault and recover SLA credits
Device Groups in Dashboards
Utilizing device groups inside of dashboards is extremely powerful and will allow you to present all the information collected by Service Watch for whatever you are trying to accomplish. Whether you are looking to benchmark the devices of your remote workforce or figure out which office is performing better or worse after changes, you’ll find it extremely easy to visualize this information.
The Watchful Eye: Microsoft Network Monitoring for Microsoft Teams, Office 365 & Azure
Do you ever feel like someone's watching you? Well, when it comes to your company's network, you should hope so! With so many people relying on Microsoft Teams, Office 365, and Azure to keep their businesses running smoothly, it's more important than ever to keep a watchful eye on your network. But who has the time to monitor everything 24/7?