Operations | Monitoring | ITSM | DevOps | Cloud

ManageEngine MDM Free Training - App Management and Device Security

Mobile Device Manager Plus free training program aims to facilitate better understanding of the features and capabilities of MDM. Learn how MDM can seamlessly manage devices of different platform, setup policies in the device over-the-air and effortlessly install apps on the devices.

ManageEngine MDM Free Training- Modern management of Windows 10, 11 and Macbooks.

Mobile Device Manager Plus free training program aims to facilitate better understanding of the features and capabilities of MDM. Learn how MDM can seamlessly manage devices of different platform, setup policies in the device over-the-air and effortlessly install apps on the devices.

Zoho Corp. (ManageEngine) recognized as a Leader in five 2024 IDC MarketScape evaluations

We are elated to announce that Zoho Corp. (ManageEngine) has been named a Leader in the 2024 IDC MarketScape: Worldwide Unified Endpoint Management Software assessment yet again. Zoho Corp. (ManageEngine) was also named a Leader in four other IDC MarketScapes.

Top tips: How algorithms are shaping our buying habits and what you can do about it

Top tips is a weekly column where we highlight what’s trending in the tech world today and list ways to explore these trends. This week, we’ll discuss two ways to avoid falling prey to algorithm-driven ads. When it comes to material possessions, we like what we see. These days, we see a lot and want it all. Gone are the days when TV or radio commercials influenced what you bought and where you bought it.

Address multi-client network traffic monitoring challenges with OpManager MSP's new NetFlow Analyzer integration

OpManager MSP has a new standout integration with NetFlow Analyzer. What does this integration mean for MSPs with bandwidth monitoring management? Network monitoring solutions are indispensable for MSPs as they enable proactive issue detection, enhance security, improve reliability and uptime, ensure scalability, and optimize cost efficiency for both MSPs and their clients.

Revamp your core ITSM practices with powerful, high-maturity workflows

We are delighted to announce that workflow automation capabilities in ServiceDesk Plus Cloud just got more powerful! Workflows, which were previously available for changes and releases, have now been extended to other ITSM practices too. How can Workflows help your IT teams? Automate your service management practices end to end, on a single visual canvas. Perform bespoke actions by triggering low-code custom functions within Workflows. Orchestrate enterprise service operations across hybrid IT systems and services with just a single touch.

Extending Workflows to Incidents, Service Requests, Problems, and Assets in ServiceDesk Plus Cloud

In this webinar, we'll unwrap the upcoming visual workflow builders for incidents, requests, problems, and assets in ServiceDesk Plus Cloud. These enhanced workflows will help you drive service processes while automating actions such as approvals, task management, communications, and more.

Redis monitoring in Applications Manager

Redis monitoring involves tracking the health and performance of your Redis databases to ensure high availability and accessibility for the data stored within them. Monitoring helps you keep a close eye on critical Redis performance metrics, provides you with in-depth insights for understanding resource utilization and capacity planning, and enables quick incident resolution in case of a performance disruption.

Top tips: Three signs your customer service is falling short on satisfaction

Top tips is a weekly column where we highlight what’s trending in the tech world today and list ways to explore these trends. This week, we’ll discuss three signs that let you know your customer service is not up to the mark. The customer is always right—right? Well, not always. But running a successful business means having to acknowledge that your customer is always right, even when they’re dead wrong.

ITSM trends in 2024 and beyond: Top trends impacting ITSM by Karen Ferris - ManageEngine

It's four years into the decade, and ITSM leaders have battled several disruptions already such as remote and hybrid work, managing BYOD policies, and now, AI. In this webinar, Karen Ferris will highlight the top trends impacting ITSM in 2024 and beyond. She will explore how to best position teams and organizations to leverage such disruptions for success. Further, the people side of change has never been as important as it is today, so Karen, an expert in organizational change management (OCM) and service management, will discuss the need for OCM as an integral part of every ITSM endeavor.