Operations | Monitoring | ITSM | DevOps | Cloud

As a wise man once said, never ask a goat to install software, they’ll just end up eating the instructions. It may appear that the pesky goats have eaten some of those instructions or eaten too many sticker bushes to keep up with recent Microsoft Sentinel changes if you’ve tried configuring the CEF and Azure Connected Machine Agents. This guide is for you whether you have spent considerable time trying to get these agents to work or just dabbling in the Sentinel waters!

Ever had a migraine thinking about how to ensure compliance for your Azure Storage Accounts? You’re not alone. Companies worldwide struggle to maintain consistency, especially when it comes to cloud storage. That’s where Azure Policy comes into play. This article is a comprehensive guide that will walk you through everything you need to know about using Azure Policy to enforce compliance on your Azure Storage Accounts.

When customers need field service, the stakes are high, whether they’re getting started with a new product or service or something crucial to their business needs repair. These make-or-break moments influence customers’ long-term perception of your brand. Yet they're often complicated by internal system disconnects that require significant manual intervention.

We're in a peak tech winter. What should engineering teams focus on when product velocity dwindles?

To help simplify instrumenting Spring Boot applications with Grafana Cloud, we are excited to introduce the Grafana OpenTelemetry Starter, a project that connects the latest Micrometer enhancements from Spring Boot 3 with Grafana Cloud using OpenTelemetry. By using these tools, you will have logs, metrics, and traces in a single service — in the same easy way that you can use Prometheus with Spring Boot.

The Australian Federal Government is not alone in dealing with challenges like natural disasters, global pandemics and economic uncertainty. Like many governments, they are looking for new and innovative ways to tackle these challenges. FST Government 2023 is an exciting conference that brings over 200 government leaders together to explore how the latest advances in digital technology can help support better policy outcomes and citizen service delivery.

Gimme 5 by FireHydrant is a look inside incident management at some of the world's most forward-thinking DevOps teams. In this episode, we talk with Alexia Loizides, Senior Manager of IT Service Management for payments platform Checkout.

The increased use of multiple cloud environments for business software and applications combined with the volume of consumers and different devices demanding reliable, fast connectivity has put an enormous strain on IT infrastructure. Overly complex networks that need to link highly disparate devices and servers can’t also provide speed and consistency while using outdated architecture.

We start September with some exciting news and brand new functionalities for both of our products, InvGate Service Desk and Insight. Fasten your seatbelt because you’re about to see some serious improvements in user experience, workflows, security, Data Management, and more. In particular, we’ll introduce you to: Let’s get into details!

No one wants to have the worst IT help desk, but someone has to. And the title was recently earned by the Pentagon. According to a survey, the Department of Defense (DoD) was the last in line regarding help desk support, behind 23 other federal departments. But how did it get there? And, more importantly, how can you avoid being the last in line? Let’s see.