Operations | Monitoring | ITSM | DevOps | Cloud

Before adopting any new SaaS (Software-as-a-Service) business tools, the IT department of an organization should evaluate whether it is wise to trust the SaaS product and indeed vendor.

In the fast-paced universe of software development, especially in the cloud-native realm, DevOps and SRE teams are increasingly emerging as essential partners in application stability and growth. DevOps engineers continuously optimize software delivery, while SRE teams act as the stewards of application reliability, scalability, and top-tier performance. The challenge?

Data collection has become an increasingly essential tool for businesses, allowing them to gather insights about their customers and employees. But it also raises the question of ethics: what data should be collected, how should it be used and who should have access to it? In this article, we'll explore the ethical implications of collecting employee experience data through telemetry.

Android 14, Google’s latest release, brings a host of improvements for users, with enhancements to accessibility, localization, battery life improvements and more. But for IT admins, there are also several Android 14 enterprise features to plan for that enhance user privacy and control.

The OpenTelemetry Collector is a useful application to have in your stack. However, deploying it has always felt a little time consuming: working out how to host the config, building the deployments, etc. The good news is the OpenTelemetry team also produces Helm charts for the Collector, and I’ve started leveraging them. There are a few things to think about when using them though, so I thought I’d go through them here.

It was a rainy day in Seattle at KubeCon + CloudNativeCon North America in December 2018 when I first encountered the term ‘OpenTelemetry.’ At that time, I was an active member of a working group focused on developing W3C Trace Context, a standard now extensively employed for context propagation in distributed systems.

IT ops is often so focused on solving problems that it can be easy to miss how IT ops contributes to an organization’s overall success, even if you’ve been in IT for a long time. When things get tossed over the wall from development to ops, anyone not in IT ops starts to ask, “What is IT ops?” and “What does IT operations do?” So let’s set the record straight.

RabbitMQ is a household name in the world of application development and system architecture. Acting as a middleman for communication, it seamlessly bridges the gap between various application components. If you’ve been contemplating the integration of RabbitMQ into your infrastructure or simply want to better understand its functionalities, this blog post is for you. Here are the top 8 things to know.

Gremlin's Detected Risks feature immediately detects any high-priority reliability concerns in your environment. These can include misconfigurations, bad default values, or reliability anti-patterns. A common risk is deploying Pods without setting a CPU request. While it may seem like a low-impact, low-severity issue, not using CPU requests can have a big impact, including preventing your Pod from running.

Cloud computing has revolutionized the way businesses operate and manage their data. With the vast amounts of information being generated daily, traditional on-premises infrastructure struggles to keep up with the demands of scalability, security, and cost-effectiveness. This is where Azure, Microsoft's cloud computing platform, comes into play. Azure provides a comprehensive set of tools and services that enable organizations to build, deploy, and manage applications and services on a global scale.