Operations | Monitoring | ITSM | DevOps | Cloud

How We Manage Incident Response at Honeycomb

When I joined Honeycomb two years ago, we were entering a phase of growth where we could no longer expect to have the time to prevent or fix all issues before things got bad. All the early parts of the system needed to scale, but we would not have the bandwidth to tackle some of them graciously. We’d have to choose some fires to fight, and some to let burn.

How We Used CloudZero To Find $1.7M Of Annualized Cloud Savings

It all started with a simple Slack message. If you need a refresher, gross margin is a business metric that calculates what percentage of revenue you take home as profit. To calculate it, you subtract your costs (often abbreviated as COGS, short for costs of goods sold) from your revenue and divide it by your total revenue, et voilà, gross margin. So, if your annual revenue is $10M and your COGS are $3M, your gross margin is 70%. Gross margin plays an integral role in SaaS company valuations.

Continuous Load Testing | A Developer's Guide

Continuous load testing is a powerful way of preparing for surges in traffic, without needing real users. Imagine you’re a software engineer working on a website that’s seen a recent surge in traffic. Despite initial testing indicating that the website should be capable of handling the increased load, the website crashes during peak hours. Load Testing is the process of simulating real-world usage of a website or application.

Survey says digital innovation is the way to navigate macro uncertainty

The economy’s mixed messages—slow growth and high inflation, combined with resilient employment and consumer demand—are spurring business leaders to focus on ways to boost productivity, drive growth, retain customers, and remain competitive. A 2023 survey of 1,000 C-suite executives by ServiceNow and ThoughtLab found digital activities continue to be a key element of their strategic plans. This is especially true for companies that have prioritized digital innovation in the past.

10 Best Grafana Alternatives

Grafana is a powerful open-source data visualization platform created by Torkel Ödegaard in 2014. With its front-end written in Typescript and a Golang back-end, this data monitoring platform allows users to create and share interactive and dynamic dashboards with custom charts and panels using data from various sources, including InfluxDB, Prometheus, Elasticsearch, and many others. Template variables are also available as dropdown options to create dynamic and reusable dashboards.

Consumer Sentiment is Plummeting-How Will Your Company Adapt?

While it’s fair to say there’s plenty of disagreement among many issues these days, most consumers—across all income levels—generally agree on something: a sense of pessimism surrounding our current economy. So says the Index of Consumer Sentiment, a widely regarded metric from the Surveys of Consumers, as tabulated by the University of Michigan.

A Closer Look at AlertBot's Failure Reporting Feature

The year was 1995. Michael Jordan returned to the NBA. Amazon sold its first book. Windows 95 unleashed the era of taskbars, long filenames, and the recycle bin. And when people weren’t dancing the Macarena, they were flocking to see Apollo 13 and hear Tom Hanks utter the phrase that would launch millions of (mostly annoying) impersonations: “Houston, we have a problem.”

Best Practices for Monitoring Your Wi-Fi Network

The bulk of networked devices are now wireless. Most Wi-Fi manufacturers now offer some form of Wi-Fi monitoring, including cloud-based solutions, and often have great dashboards that require no setup at all. But if you don’t know it’s there, or how to take advantage of it, is it really any help? This quick guide is designed to help your team with best practices when it comes to Wi-Fi monitoring: how to understand and make the most of what is available to you.