Operations | Monitoring | ITSM | DevOps | Cloud

We're excited to announce a major update to the Call Routing add-on! Our new call flow builder makes it easy to create custom call flows. The intuitive drag-and-drop interface simplifies the configuration process, allowing you to create command sequences and multiple scenarios for different users by adding new branches to your flow. Watch this video to learn how to set up your first sequence of commands.

Join Colin Griffin & Dinesh Majrekar as they dive into Kubernetes Unleashed, exploring the setup and management of Kubernetes clusters using Terraform, IAC, and GitOps. We'll cover essential tools like Rancher, Argo CD, and Helm, providing a hands-on demo of how to automate deployments and maintain infrastructure as code.

Salesforce dashboards for the whole company, without expensive additional licenses! Visualize your Salesforce data in our dashboards, then share them via a simple, secure URL. Combine data across accounts, across different tools, and build out that one-stop single pane of glass for your organization.

Whether you're after a Jenkins dashboard, a GitLab metrics dashboard or a CircleCI dashboard, SquaredUp lets you easily connect to your CI/CD data. Our flexible dashboards then allow you to combine CI/CD metrics with 100+ other data sources, such as Jira and GitHub.

Whether you need a quick undo or a complete overhaul, Git reset's options – soft, mixed, and hard – have you covered. See how you can manage changes in just a few clicks within GitKraken Desktop.

Watch this live demo and panel discussion to learn about Catchpoint’s newest capability that’s going to revolutionize the observability industry: Internet Stack Map. Internet Stack Map gives you a simplified AI-powered workflow display so ITOps and SREs can easily recognize if there is an issue and address it quickly. Network issues no longer require an experienced SRE – anyone can immediately identify what’s wrong with your application, regardless of skill level. The result is slashed MTTI & MTTR.

See how we use our the Resolve Actions automation platform internally to streamline the provisioning of new Resolve Actions Evaluation instances on AWS. Via a ChatBot integration with Slack, Resolve creates the new instance, configures the networking and firewall rules, and informs the Sales Team and Customer of the connection details.

See how the Resolve Actions platform helps Network Field Services with Automation.

See how Resolve integrates with BMC Remedy to streamline ITSM tasks, ticket handling, and resolution processes. Today you’ll learn: How to set up BMC Remedy integrations What Resolve automates in Remedy How to accelerate incident response.

Software Asset Management, or SAM, is the practice that looks after your Software and License Management. It oversees the acquisition, management, release, deployment, maintenance, and eventual retirement of software assets. Having a comprehensive SAM plan brings multiple benefits to your organization, including: Discover how you can implement Software Asset Management in your company in this video!