Operations | Monitoring | ITSM | DevOps | Cloud

A few months ago, Darragh Curran, CTO at Fin (formerly Intercom) set a public goal to double productivity and nearly tripled it instead. They did so by pulling a few levers: AI writing code at scale, building an AI-driven PR review system, leveraging as a trust mechanism, and with leadership becoming more hands-on through the transition. Charity wanted to pick Darragh’s brain on the messy bits, not just the highlight reel, so she invited him to participate in our first episode of Leading With Observability.

Your AI agents are autonomous. Is your governance?

Ingestion stops, and you start reading system tables by hand to find out why. This run checks disk, merges, and replication across every replica first.

A device ships out, IT pushes the enrollment profile, and then... nothing. Every tech who's supported Apple Business Manager, Android enrollment, or Windows Autopilot has hit this wall at least once — and it's rarely obvious whether the problem is a bad Wi-Fi handshake, a broken ABM sync, or a config profile that silently failed to apply. In this session, we'll walk through exactly where enrollment breaks and how to fix it fast.

AWS, Azure, Google Cloud all excel at different things, and the right pick depends on where your company already lives. Whichever you pick, the network is what ties it together. That's exactly what Megaport Cloud Router does.

There's a common assumption that the EU Cyber Resilience Act is a hardware and IoT manufacturer concern. Actually, it affects any SaaS company selling into the EU too, and that's a gap in awareness worth closing. This video covers what the CRA is actually there to do and what it means for your own software supply chain: Securing your customers' supply chain starts with being able to account for your own.

MIT and Apache 2.0 are the easy licenses. Generally, they let you do what you want. Copyleft licenses are the ones that come back to ask questions later, especially once you're generating revenue off the component. This video covers why license compliance gets challenging, and what actually keeps it under control: The goal isn't avoiding open source. It's knowing what's actually in there before a license or a vulnerability surprises you.

Modern infrastructure doesn't only live in data centers anymore. It's in retail stores, factory floors, vehicles, cell sites, kiosks, and robots, thousands of nodes across hundreds of locations, connected over links you don't control, in places your team can't easily reach. Traditional observability wasn't built for this. Centralizing every metric from every device gets expensive fast, degrades over constrained links, and goes blind exactly when a remote node needs attention most. In this webinar, we'll show how Netdata inverts the model by putting intelligence at the edge.

Discover how AI transforms ITSM workflows and elevates your support team. In this video, an IT leader shares why they recommend Ivanti ITSM for its ease of workflow setup and how they are using AI to automate and amplify their service desk. From AI-powered troubleshooting that intercepts support calls before they reach technicians, to automated knowledge article generation, incident correlation, incident summarization, and AI-enhanced customer communications, see real use cases in action.

How many resources do you actually have across every cloud provider? Manually, that's a ~2 hour job. With CloudQuery, it's one question. In this clip we ask the CloudQuery AI assistant a single question —"Show count of all resources across all cloud providers" — and get a full multi-cloud asset inventory back in about a minute: Wiz 9,225 · GCP 6,485 · AWS 2,297 · Azure 1,153 · Entra ID 1,109 · Kubernetes 1,066 · Backstage 75 → 21,410 total resources.