Operations | Monitoring | ITSM | DevOps | Cloud

To buy or to build... that is the question businesses must ask when deciding to buy off-the-shelf software or create custom software to satisfy their business needs. Deciding whether to buy off-the-shelf software or create custom software is a lot like choosing between a ready-made meal and cooking a meal from scratch. It's a big decision for any business (or hungry person). Let's imagine we're planning dinner...

In the digital age, transparency and communication are key to customer satisfaction and operational efficiency, especially during downtime or degraded performance. This is where the importance of a status page comes into play, helping organizations effectively automate these communications, particularly through the use of status page APIs.

Today, almost 90% of organizations use cloud computing services to reduce their operating expenses and scale with changing business requirements. With the adoption of cloud computing technology, businesses are able to operate better and more efficiently. However, the whole process of cloud computing demands access to a wide range of data center resources for processing, storing, and providing services. This requirement can indirectly affect our cloud computing expenses.

What do you need to achieve observability? Who you ask and the role they hold will influence the answer, but the answer likely follows this pattern: “You only need is how you define observability.” I cannot disagree with this logic. A specific use case may only need a specific type of telemetry. Experience and expertise allow engineers to quickly answer questions about a system without expanding into adjacent data types.

Websites are the digital storefronts for your business. If your website goes down, you risk losing out on customers, sales, and opportunities in general (not to mention what it can do for your reputation). That’s why using a website monitoring tool is crucial. Done properly, it gives you a vigilant eye on your site’s health, alerting you to problems before they snowball into major delays. But… website monitoring is deceptively tricky to get right.