Operations | Monitoring | ITSM | DevOps | Cloud

The Core Splunk platform is rightfully recognized as having sparked the log analytics revolution when viewed through the lenses of ingest, search speed, scale, and usability. Their original approach leveraged a MapReduce approach, and it still stores the ingested data on disk in a collection of flat files organized as “buckets.” These immutable buckets are not human-readable and largely consist of the original raw data, indexes (.tsidx files), and a bit of metadata.

Monitoring and reporting on your most important business metrics is a fundamental part of any APM or ITIM solution. Our Retrace Power User Tips and Tricks series has already looked at “Error and Log Management” functionalities. We’ve discussed useful, advanced features for monitoring app performance in our “Extending APM” post. In this latest edition, let’s take a look at how power users capture advanced server and application metrics.

Cybersecurity is a key priority for small, medium, and large companies. If you are a keen internet user or a lover of news and trending topics, I am sure you already know the current threats surrounding the cybersecurity realm. Cybersecurity threats are now a nightmare that faces all levels of organizations. Malware attacks, DDoS threats, phishing, brute force, SQL injections, etc. are running riot in the internet streets.

With the continued focus in our space on the movement from MSP to MSSP, it’s crucial to remember that products alone don’t necessarily make you an MSSP. For smaller customers, although you might be able to provide a range of security solutions (like EDR and backup) and compliment these with an RMM to provide insight and control over end user devices, this is not enough to call yourself an MSSP.

The SolarWinds® Papertrail™ software as a service (SaaS) Add-On in the DigitalOcean Marketplace is one of the most exciting developments to come out of the DigitalOcean and Papertrail partnership. With the Add-On, developers can seamlessly add the simple yet powerful log management Papertrail is known for to their DigitalOcean infrastructure. In an earlier post, we reviewed how the Add-On helps teams simplify their log management tasks.

The summer of 2022 is a strange time to be attending a tech conference. The “Pandemic Pause” has left us all hungry for connection and a little awkward about it. While the world is largely returning to a semblance of comfort with larger public events, COVID is still a real and present threat, something we keep in the backs of our minds all the time.

We’ve all heard the jokes about how us Brits can’t handle the hot weather but when the UK hit record highs in July this year, we have to admit that we really did struggle. No more so than our friends over at Google. Google isn’t a stranger to the occasional outage and website downtime, after seeing Google Maps go down in May earlier this year. But this time, the outage was apparently due to the soaring temperatures we were experiencing.

You might have heard us say it before but downtime really does happen to any website, anywhere. Website downtime essentially doesn’t discriminate; it doesn’t matter if you’re a huge multi-billion dollar company or if you’re a start-up finding your feet in the online world. Downtime happens to the best of us. So to really drive this point home, we’ve put together the websites that have suffered downtime this June and how they dealt with the issue.