Operations | Monitoring | ITSM | DevOps | Cloud

Live events are increasing in popularity for a reason. They have proven their effectiveness in generating leads and improving relationships with existing clients. Therefore, when using live events as part of your marketing campaigns, it is vital to know how you will make the most out of it. Trade shows are important events that help you showcase your products and services while maximizing brand identity. Therefore, because this is part of our marketing strategy, here are ways of making the most out of the opportunities.

As remote working culture becomes more prevalent, technology is now at the core of many business operations, and digital experience monitoring (DEM) has never been more important. In today's business, IT must help increase employee productivity and drive business growth rather than just solve problems at the support desk. Many companies have not yet fully implemented their digital experience strategy. As a result, many problems related to different devices, network conditions, and service providers are still plaguing the industry and ruining the employee experience.

Transaction tracking and tracing are not the same thing. One of the top 10 banks in the world recently chose Nastel and this was their primary reason. They had a Priority 1 request processor incident on the mainframe where high value messages went missing and it took two weeks to find them. They began by looking at another vendor who said that they did transaction tracking. As the customer said, "They will try to tell you that they do transaction tracking, and that took us a while to drill down." So, let me explain the difference between these terms using an analogy.