Operations | Monitoring | ITSM | DevOps | Cloud

Splunk Operator 1.1.0 Released: Monitoring Console Strikes Back!

The latest version of the Splunk Operator builds upon the release we made last year with a whole host of new features and fixes. We like Kubernetes for Splunk since it allows us to automate away a lot of the Splunk Administrative toil needed to set up and run distributed environments. It also brings a resiliency and ease of scale to our heavy-lifting components like Search Heads and Indexer Clusters.

Field service experience could be the next business differentiator

We’ve all suffered that common irritation: “A service person will be at your house sometime between 9 am and 4 pm.” In our personal lives, that can mean frustration and inconvenience. For businesses, that broad window of uncertainty can add up to real money in lost productivity. Both scenarios can chip away at customer confidence and satisfaction. In increasingly competitive marketplaces, those agitations can even be enough to push a customer to look elsewhere.

When is the right time to move out of your age-old ITAM processes?

Approximately two years ago, the pandemic forced us to start working from the safety of our homes. Organizations purchased, distributed, and deployed services and products to support and maintain business as usual. While doing that, the standard due diligence process was shortened or, in some cases, completely ignored. The common issues were: Excess purchases: Organizations were unprepared to change to an entirely work-from-home model, which was unexpected.

Two-factor authentication in Pandora FMS

I have been a regular user of Pandora FMS for years and the best I can say about them is that they always have something new to add to my learning. Today, for example, I rediscovered the Two-Factor authentication in Pandora FMS! *And I did it, in part, through this article already published on their blog Although I devote myself to programming (and it is what I like to do the most), I am more of a Web 2.0 person than a Web 3.0 person because I consider that the latter has been abused too much.

WIIFM: A Key Tool for Change Managers

The first rule of change management is that people don't like to change, and anyone involved in managing a major change will tell you this is all too true. WIIFM is an acronym that stands for What Is In It For Me. In essence, it’s a truth that leverages some cold, hard facts about human nature to actually facilitate change. So, while it’s a bit of philosophical insight, it’s also a useful tool for organizational change. WIIFM helps by doing three things.

SolarWinds launches comprehensive Observability, empowering customers to accelerate digital transformation

Integrated solution enables IT agility, productivity, and actionable intelligence for organisations of all sizes and industries, wherever they are on their modernisation and cloud migration journeys.