Operations | Monitoring | ITSM | DevOps | Cloud

Two years into the pandemic: the state of DevOps salaries

For the second year in a row, we have published a pandemic-era DevOps Salary Report. It’s no surprise that the pandemic catapulted every type of company into a digital transformation frenzy. We have done our best to distinguish between temporary shifts and long-term trends dictated by a newly hyper-digital world. In 2021, we are grappling not only with the reality of the pandemic, but with the Great Resignation – at least in the U.S.

What Are the Best Practices of Helpdesk Software in an Organization?

It has been seen several times that. When a customer raises an issue. Several technicians are working on the same problem. As a result, duplication of work occurs, and efficiency suffers. To avoid this type of problem, help where software is utilized. As it keeps updating the status in real-time and provides each problem with a unique identity number. Whenever the technician works on the same problem it alerts the member that the other technician is looking into it.

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AIOps & Observability- Which One Should Enterprises Focus on First?

Organizations today are pressured to keep their IT applications and infrastructure up and running and minimize their downtime. While this has always been a critical goal, it’s become harder to achieve with modern architectures, such as microservices, containerization, edge computing, hybrid-cloud deployments and the newer development methods such as agile DevOps techniques.

What Are AWS Split Charges? How To Allocate Shared Cloud Costs

Amazon Web Services (AWS) offers Cost Categories and tagging to help its customers track cloud usage and associated costs. But AWS customers still struggled to connect cloud costs with the products or people who build them despite endless tagging and defining Cost Categories. So, AWS announced Split Charges. This post walks you through what AWS Split Charges are, how they're configured, and how Split Charge rules work.

Honeycomb Service Level Objectives (SLOs)

In this 3-minute video, you’ll see how Honeycomb’s actionable SLOs can help you get to the source of an issue faster. Using a real production SLO (latency per-event) as an example, we walk you through what exhaustion time alerts are and how to configure them, as well as how to use a heatmap to investigate and take action when things happen.

Shipa Product Updates - April 2022

Depending if you are in the Northern Hemisphere, Spring is upon us. We have been busy at Shipa democratizing developer experience for all and making Kubernetes an afterthought. Grateful for all the community and customer feedback helping us make Shipa better. If you have an idea, check out our new Idea Portal where you can your own ideas. Let’s take a look at what we have delivered in the last pair of sprints.