The term “unknown unknowns” refers to problems or vulnerabilities that have not yet been identified or anticipated. Unlike known issues, which can be addressed with existing knowledge and tools, unknown unknowns require a different approach to detection and resolution. These hidden issues are often beneath the surface, only becoming apparent when they cause significant disruption.

This is the first of a planned series of blog posts that explain how the Cribl SRE team builds, optimizes, and operates a robust Observability suite using Cribl’s products, Cribl.Cloud operates on a single-tenant architecture, providing each customer with dedicated AWS accounts furnished with ready-to-use Cribl products. This provides our customers with strict data and workload isolation but presents some interesting and unique challenges for our Infrastructure and operations.

Picture this: you’re unboxing a brand-new gadget, and it feels like it was crafted just for you. The design is sleek, the features are intuitive, and the customer support is just a click away. This delightful experience is no accident; it’s the result of effective Product Service Management at work. In today’s fast-paced world, where consumer expectations soar higher than ever, businesses are challenged to not just deliver products, but to create experiences that resonate.

Protecting sensitive information is more critical than ever. One of the most robust methods to ensure this protection is Mandatory Access Control (MAC).Unlike other access control methods, MAC is designed to strictly regulate who can access what data, based on predefined security policies set by an authority. This system is particularly important in environments where security cannot be compromised, such as government agencies, military operations, and large corporations.