Operations | Monitoring | ITSM | DevOps | Cloud

For years, virtual desktop infrastructure (VDI) has helped power the most complex IT environments—and the technology is still relevant today. After all, VDI allows employees to access their work applications and data across any device, anywhere. And the growth of 5G networked edge computing means that VDI workloads can soon be optimised for even greater flexibility, security and cost savings. But what’s the right way to deploy VDI in the cloud era?

In an era where modern commerce is inseparable from technology, digital transformation has become crucial for businesses to survive and thrive in all markets. Scotland has led the way in understanding the impact of this shift. In August 2023, the Independent Expert Group (IEG) on Unlocking the Value of Data delivered its report to the Digital Directorate, covering private sector use of public sector personal data.

The 2023 National Cyber Security Centre (NCSC) report into the UK legal sector warns that a failure to: “maintain appropriate cyber security measures… can have exceptionally negative consequences for a legal practice and its clients". Current figures cite that 65% of UK law firms have been victims of cyber incidents . Elsewhere, another report revealed that 72% - almost three-quarters - of UK-headquartered law firms have at least one employee password on the dark web.

The Business Activity Monitoring (BAM) module is designed to shift support “left,” meaning it empowers support operators to identify and address issues earlier in the process by providing them with a business-friendly view of the underlying complex infrastructure. This makes it easier for operators to understand and manage critical processes without needing to have expert skills in the technical complexities of Azure.

The rapid adoption of cloud technology has revolutionized how organizations operate, collaborate, and innovate. With cloud solutions enabling on-demand scalability, data accessibility, and cost savings, they have become the backbone of modern business infrastructures. However, with this progress comes new challenges, especially in the realm of incident management.

Developer self-service can sound like a dream: A platform that developers can use to freely develop — unburdened by sprawling IT, tools they shouldn’t need to know how to use, and tickets that take forever to complete. But in DevOps, self-service is becoming a differentiator for organizations with growth goals, widening skill gaps, a need for visibility, or just an appetite for better DevOps efficiency.

Over the last few years, cloud-native has become a popular buzzword in the tech industry. There are cloud-native applications, cloud-native network functions, even cloud-native storage. But, like many buzzwords, the true meaning of cloud-native has itself become clouded by overuse.