Operations | Monitoring | ITSM | DevOps | Cloud

In the digital era, where data flows like a ceaseless river, real-time monitoring stands as a pivotal technology, allowing organizations to not only keep pace but also to deeply understand the intricate dance of their operational ecosystems. This technology is not just about keeping tabs; it’s about gaining a profound, almost intuitive sense of the micro-worlds within which systems, containers, services, and applications pulse and thrive.

Manchester has come a long way - from pioneering the world’s first stored program digital computer, to becoming the top tech city in the UK outside of London. The MCC 2021-2026 Digital Strategy now guides a £5bn digital economy, with more than 10,000 businesses employing over 96,000 people. It has seen the development of five unicorns and is still home to three, billion-pound businesses. So, the city of bees is buzzing.

The average data breach already costs organizations $4.45 million, and it appears that damages will only become more expensive as time goes on. In fact, one report found that cybercrime will cost the world $10.5 trillion by 2025. While organizations can’t necessarily prevent hackers from targeting their systems, they can take proactive steps to strengthen cybersecurity and develop incident response plans that enable them to keep bad actors at bay and swiftly address incidents whenever they occur.

Proper backups are universally acknowledged as essential, yet they grow increasingly tedious and prone to error as DevOps complexity escalates. While some managed database services offer automated backup solutions, the scope of your backup requirements is likely to expand as the business and products scale. There's a considerable chance you'll find yourself hosting your own databases or stateful services, a task that can seem daunting in its demand for precision and reliability.

In the Digital Age, IT incidents are an unavoidable aspect of business operations. From hardware failures to security breaches, these disruptions can wreak havoc on business continuity and user experience. Managing these incidents effectively requires a timely, systematic approach encompassing detection, prioritization, resolution, and communication. Traditional incident response methods often fall short, resulting in costly delays and inefficiencies.

When organizations begin to deploy resilience testing or Chaos Engineering, there’s a natural question: can we integrate this with our CI/CD pipeline or release automation tools? After all, you’re likely running unit, performance, and integration tests already—is resiliency different? The short answer is yes—to both. Integration is possible, but resiliency is different, so automation is a nuanced conversation.

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