Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on DevOps, CI/CD, Automation and related technologies.

Your incident declaration form is (probably) too long: The power of concise reporting

It’s 10am, your coffee is ready and piping hot, and you have just been paged. Looks like is down, and customers are starting to notice. With no time to lose, you open up your organization’s incident declaration form and you spend the next thirty minutes filling out the fifteen required fields, while the incident grows bigger and more complex, messages are rolling in, and your coffee grows cold.

The Benefits of Cloud Computing for Small Businesses: Cost Savings, Flexibility, and Security

At one time, tech advancements were a major drain on small businesses. Housing your software and digital assets in-house once created a financial nightmare many emerging companies couldn't handle. On top of that, threats to security and a complete lack of flexibility made establishing a foothold challenging. That was especially true when going up against established industry heavy hitters.

10 Tips and Tricks for SharePoint Online Administration

SharePoint Online, a cornerstone of modern enterprise collaboration and content management, offers administrators a range of tools and features to optimize and secure their digital workspace. This article delves into several advanced tips and techniques, offering in-depth insights for SharePoint Online administrators to elevate their site management and user engagement strategies.

Building Real time Analytics on Kubernetes by Robert Hodges - Navigate Europe 23

Join Robert Hodges, a seasoned programmer with over five decades of experience, as he dives into the world of real-time analytics in Kubernetes, emphasizing the strengths of ClickHouse, his preferred database. Hodges shares his extensive knowledge and practical insights on leveraging Kubernetes for robust data analytics: the complexities, best practices, and technical nuances of running ClickHouse on Kubernetes, and the future of data management in cloud environments.

Opinionated Observability with Ralph Meijer - Navigate Europe 23

Join Ralph Meijer from Netdata as he explores the concept of "Opinionated Observability" in our latest Navigate Europe 23 talk. Dive into the intricacies of transforming complex metrics into user-friendly visualizations and alerts. Ralph shares his professional journey and the challenges he faced in different roles, emphasizing the importance of understanding metric context and units. Discover how Netdata's innovative approach simplifies observability, offering pre-defined dashboards and alerts for efficient monitoring.

Improving Customer Support with Squadcast Webforms: A Smart Solution for MSPs

Managed Service Providers (MSPs) handle a multitude of customer support cases, each requiring efficient routing to the right team member. Squadcast's Webforms provide a solution to expedite issue reporting and streamline resolution. In this blog, we will explore how MSPs can leverage webforms to enhance the customer support experience.