Operations | Monitoring | ITSM | DevOps | Cloud

For online storefronts, there’s a fine line between a converted sale and a lost opportunity. The slightest overlooked detail on an ecommerce site can lead to customers quickly clicking elsewhere. The key to retaining site visitors and driving clicks that lead to sales lies in the technology behind the customer experience — specifically, search.

Power has a way of flowing towards people managers over time, no matter how many times you repeat “management is not a promotion, it’s a career change.” It’s natural, like water flowing downhill. Managers are privy to performance reviews and other personal information that they need to do their jobs, and they tend to be more practiced communicators.

Our latest webinar shows how you can put IT process automation to work for your enterprise.

You work hard to deliver a great product to your target market. Yet, when it’s time to price your worth, it’s challenging to set a fair pricing strategy, model, or amount. This anxiety is understandable. If you charge too much, you could lose potential and existing customers. If you are a start-up, this bad first impression can be detrimental to your growth. For larger businesses, some customers may feel you are losing touch and switch to newer or veteran competitors.

What is one of the first things you should do when you are assigned an incident via PagerDuty? If you immediately thought “Acknowledge!” you are not wrong, but after that, it’s all about resolving the issue as quickly and painlessly as possible. The first step to resolution is to investigate what caused the incident in the first place so you can easily get a fix in place.

The effectiveness of good resource management in a secure and agile way is a challenge today. There are several solutions like Openstack and Harvester, which handles your hardware infrastructure as on-premise cloud infrastructure. This allows the management of storage, compute, and networking resources to be more flexible than deploying applications on single hardware only. Both OpenStack and Harvester have their own use cases.

Website uptime is one of the most crucial metrics to monitor, particularly if your website is essential for generating revenue. If no one can access a website, all the work and effort you put into getting a website up and running can be gone. With website uptime monitoring, you can keep track of when and how long your website is unavailable. Website uptime monitoring is a crucial component of website management.

More than 17 million developers use Docker to build, ship, and run applications separate from their infrastructure in order to deliver software faster and more efficiently. With the rising popularity of containerized applications, however, it has become increasingly more complex and difficult to observe and monitor applications running across multiple containers.

Solving network issues is one of the main aspects of a network admin’s job description, and every admin will have a collection of network troubleshooting tools. The simple reason behind this is that they are essential for maintaining a robust network, fixing network issues quickly, making network resources available, and keeping business processes alive.

Kentik brings real-world business context to the telemetry we collect and the analytics we provide. That’s the overarching theme I got from Networking Field Day: Service Provider 2. As I watched and listened to each presentation, it was pretty obvious to me that Avi, Steve, Doug, and Nina, all technical powerhouses, were a little less focused on packets and a little more focused on how we can improve network operations and a service provider’s ability to make smart business decisions.