Operations | Monitoring | ITSM | DevOps | Cloud

A few months ago, I wrote an article about a serious outage of Azure and how eG Enterprise enabled us and our customers to understand the issue long before Microsoft had confirmed the issue and updated their service status pages.

Business leaders continue to face new pressures and challenges—from ongoing global uncertainty and increased geopolitical instability to tightening budgets and having to do more with less. To thrive, enterprises must invest for the future while simultaneously finding ways to operate more efficiently. At ServiceNow, we believe partnerships are the answer.

When we talk about IT Asset Management (ITAM), the first thing that comes to mind is hardware devices, like computers and peripherals. But ITAM also covers software assets, which are equally important and need to be managed appropriately. This is where software metering becomes an essential feature for IT agents and managers. The thing about software is that you not only need to know its license status but also its state in relationship with other assets.

Content The Sysdig 2023 Cloud-Native Security and Container Usage Report has shed some light on how organizations are managing their cloud environments. Based on real-world customers, the report is a snapshot of the state of cloud-native in 2023, aggregating data from billions of containers.

Deliver DEX Insights Anywhere With Nexthink Amplify Nexthink recently announced the launch of Amplify, a browser-based solution to deliver Nexthink insights into any browser-based platform. For years, Nexthink has innovated with the aim to reduce the complexity of managing digital workplaces and to improve the digital experience of employees (DEX).

Apple developers across the globe leverage CircleCI’s vast selection of macOS resources to swiftly build, test, and deploy software. Today, CircleCI introduced its first M1 resource to provide customers with record-breaking build speed that will bring their software delivery to the next level.

You might think that firewalls and SD-WAN are two completely unrelated technologies. However, integrating these innovations improves network availability, optimizes network performance, and adds an extra layer of security to your organization. Learn more about firewalls and SD-WAN and why you should combine them.

For the last ten years, one of the most popular Integrations in the market has been for organisations that have deployed Microsoft System Center to manage their infrastructure, who also use ServiceNow as their corporate Service Desk. The need to integrate Microsoft System Center was originally driven by the need to automate the generation of ServiceNow tickets from events in System Center Operations Manager.

Most of the time, working with clients to create, improve, or enhance software is a great experience. You get to put your skills to the test and create unique solutions that improve people’s workflows and quality of life. However, there are occasions when working with a client can get out of control. For example, a client might make a last minute request that derails project timelines and stretches the scope beyond what was agreed on in the beginning.

Incidents provide an unparalleled opportunity to learn about your people, processes, and products under pressure. In this post, we’ll tell you how to ensure your team isn’t letting these opportunities for learning go to waste.