Operations | Monitoring | ITSM | DevOps | Cloud

OpenTelemetry and Prometheus are classified as monitoring tools, but they also have significant differences that your company should know about. For cloud-native applications, OpenTelemetry is the future of instrumentation. It’s the first critical step that allows companies to monitor and improve application performance. OpenTelemetry also supports multiple programming languages and technologies.

I was recently joined for a live webinar by Tony Maddonna (Microsoft Platform Lead, Enterprise Architect & Operations Manager at BMW) and Hamish Watson (DevOps Alchemist at Morph iT) to discuss their experiences with digital transformation and the impact it had on them, their teams and the wider organization.

When an organization is small, they have limited assets for that purpose spreadsheet can be used. However, when the number of assets and organization grows spreadsheet becomes inaccurate as many people access it at one time. When multiple people access spreadsheets the chances of inaccuracy increase, and data can be changed unintentionally. Moreover, the chances of finding errors are not good as there is no timestamp or tracking.

ServiceNow is on a mission to help businesses be more resilient in the midst of trying times. Building on our recent Now Platform® Tokyo release, I’m excited to announce a host of new offerings designed to help organizations run better and increase workplace productivity. Our latest solutions aim to improve both employee and customer experiences across all industries and accelerate growth with tailor-made solutions for telecommunications and the public sector.

If your IT department is generating a tsunami of JSON-based log and event data, ChaosSearch® JSON Flex® can fast-track automatic, flexible indexing for custom insights of your valuable business data. JavaScript Object Notation (JSON) has become the de facto standard for log and event data created by business applications and services. The easy-to-read, semi-structured format can hold a wealth of information and statistics.

TL;DR: proposal (and a survey) to deprecate native Jaeger exporters in OpenTelemetry SDKs in favor of OTLP exporters.

Imagine you’re part of a software development team that’s working on an important new project. Everyone is excited about the work, but you’re running into trouble. The work wasn’t clearly divided up, so some of the engineers unintentionally did overlapping work. Meanwhile, neither the PM nor the engineers realized that they would eventually need sign-off from an external stakeholder, who doesn’t agree with all of the project requirements.

Your release management process is one of the most critical processes in your organization’s toolkit. An excellent release management process can accelerate software release workflows, allowing your team to deliver software consistently and predictably and ensuring that your customers have an optimal brand experience. But release processes can have weaknesses that slow your team down and can even introduce risk to every release.

This year’s Experience Everywhere is in the books – and just as we expected, the New York crowd helped us end this unforgettable four-city tour on a high note. We knew we had to bring something special for our big return to a live conference, and our incredible attendees and a star-studded lineup of speakers helped us do just that.

At ObservabilityCON, we announced our first step towards launching a native integration between Grafana k6 load testing and Grafana Tempo tracing (k6 x Tempo) in Grafana Cloud. We created k6 x Tempo to help dev, testing, and operation teams analyze their performance test results more effectively and proactively improve the reliability of their business-critical applications.