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11 Best Customer Service Chatbots for Ecommerce

A good ecommerce business needs efficient customer service. Live customer support has been the preferred choice for companies but it isn’t always practical. This is where customer service chatbots can really help your ecommerce business. Chatbots are AI-enabled solutions that can deliver reliable, effective and optimized customer support solutions. This article introduces you to the 11 customer service chatbots that can change customer support for ecommerce businesses.

How Technology Innovations Revolutionize Modern Marketing Strategies

In an age of digital and technological transformation, businesses are increasingly devising innovative solutions to stay ahead in the ever-evolving marketing game. As technology continues to develop and evolve with new releases, platforms, and tools, branding opportunities have opened up like never before - leaving organizations scrambling to figure out how best to leverage these resources.

The Best AI Chatbots in 2023

In today’s rapidly evolving technological landscape, artificial intelligence (AI) has become a driving force behind transformative advancements. One area where AI has made significant strides is in the realm of chatbots. These intelligent virtual agents are revolutionizing the way businesses interact with their customers, providing seamless and personalized conversational experiences across various messaging channels.


Chatbots vs. Conversational AI: What's the Difference?

Chatbots are computer programs designed to simulate human conversations through textual or auditory means. They are typically rule-based and follow predefined scripts to respond to user inputs. While chatbots excel at providing basic information and handling simple inquiries, they often lack true conversational abilities and struggle to understand complex user intents. Examples of companies utilizing chatbots include customer support bots on websites and messaging platforms.

Scaling Business Operations with Intelligent Automation

In today's ever-evolving business landscape, the demand for operational efficiency and productivity is a constant factor. It's become clear that traditional approaches to business operations often fail to meet these demands, prompting businesses to seek out innovative solutions. One such solution that has emerged in the digital age is Intelligent Automation (IA).

New AI-powered chatbots heighten need for a service management platform

The technology behind OpenAI’s new ChatGPT service could change how humans interact with applications and machines. Tech giants such as Microsoft and Google are racing to catch up by launching their own AI-powered chatbots, realizing this technology can improve their search capabilities and enhance their product offerings. As new AI technologies and applications flood the market, strict governance will be critical.


AI-ght! Exploring the Wonders of ChatGPT and Why AI is Taking Over

Technology has been evolving rapidly over the past few decades, and artificial intelligence (AI) has been leading the charge. AI has been used in various applications from self-driving cars to automated customer service. But one of the most intriguing applications of AI is in the form of chatbots. Chatbots, or computer programs designed to simulate conversation, have been around for a while, but the latest iteration of chatbot technology is taking it to a whole new level.


How Chatbot Automation Benefits Security Teams

When you hear the term “chatbot,” your mind may at first turn to things like robotic customer support services on retail websites – a relatively mundane use case for chatbots, and one that is probably hard to get excited about if you’re a security engineer. But, the fact is that chatbots can do much more than provide customer support.