Operations | Monitoring | ITSM | DevOps | Cloud

NiCE DB2 Management Pack 5.2 released

The database market has seen a tremendous boost over the past years. Although database environments have become much more reliable and performant, there is still good reason to monitor dedicated IBM Db2 on-premise or cloud deployments. The NiCE DB2 Management Pack complements highly advanced availability and performance monitoring based on Microsoft System Center Operations Manager, freeing up valuable admin time while keeping crucial deployments safely up and running.

Accelerate IT/OT convergence in Industry 4.0 [Part II]

Welcome to Part II of this three-part mini-series on bridging the gap between operational technology (OT) and information technology (IT) in Industry 4.0. In Part I, we set the stage for the remainder of the series and gave an overview of IT and OT, the two technological layers of modern industrial factories. In this blog, we expand on that knowledge by confronting the two domains and discussing the automation pyramid concept.

Managed IT Services Guide for 2022

Insight reports that 55% of small to medium business (SMB) owners feel that the tech tools and solutions they use are getting in the way of them progressing and using newer IT tools. Unfortunately, a lot of these organizations definitely feel stuck because they lack the knowledge of how to advance their tech. What if you didn’t have to be the one to oversee all the tech in your business?

Easy JavaScript error investigation with source maps

Hopefully by now you’re taken your first sip of Elastic RUM, or real user monitoring, and see the power of searching through traces and the User Experience metrics to gain insights into how users actually use and experience your application. One issue you may have experienced is the challenge of finding the source of errors for minified JavaScript files.

How to personalize search experiences using Elastic

Creating personalized search experiences can be challenging. In this post, we’ll demystify the steps to get started, so you can prioritize search results according to user profiles, offer relevant recommendations, and accelerate workflows. But before we get to that, let’s address why personalized search matters.

How To Unlock Granular Kubernetes Cost Metrics

It can be a challenge to measure costs within a SaaS company. While a business with physical inventory can count the number of items sitting on the shelf and the money needed to create, store, and ship those items, operating within the cloud means SaaS companies have to measure their costs through a layer of abstraction. The number of users a given product supports and the resources needed to keep that product up and running could change by the minute.

The Definitive ITSM Implementation Checklist [+Free Template]

Implementing a new service desk, however beneficial it may be, is fraught with challenges. In fact, if you google “Reasons why ITSM implementations fail,” there’s no dearth of articles and peer-reviewed research papers. But the truth is that the process is easier than it looks like – if you have an ITSM implementation roadmap and this helpful ITSM implementation checklist we’re about to provide you with.