Operations | Monitoring | ITSM | DevOps | Cloud

In 2019, KCB Bank Uganda reviewed its systems and came to a startling realization: Due to outdated monitoring processes, its services could be down for hours before anyone was alerted internally. This downtime led to frustrated consumers, a rise in customer service complaints, and a decline in revenue.

Effective IT Asset Management is an absolute must to ensure high-quality IT services without huge expenses. Implementing an ITAM strategy has many perks in diverse areas such as Knowledge Management, IT security, finances, and employee experience. However, the only way to truly benefit from all of these is to do proactive IT Asset Management.

This past year was another busy one for the internet. In this blog post, I will highlight some of the top pieces of analysis that we published in the past 12 months. This analysis employs Kentik’s data, technology, and expertise to inform the industry and the public about issues involving the technical underpinnings of the global internet and how global events can impact connectivity. These posts are organized into two broad categories: major internet disruptions and BGP routing security.

Software development doesn’t end when deployment is complete. Instead, developers constantly tamper with the code even after deploying the app. Staying up-to-date with security fixes, bugs, and dependencies is crucial to ensure your app performs properly. After all, nobody wants a malfunctioning product, right? GitHub Dependabotis one of the several tools you can use to update dependencies.

Marketers focus on driving traffic to their websites. However, this alone is not enough to sustain businesses. You can churn lots of leads from the massive traffic coming into your website, but this is all in vain as long as they do not convert. Your goal is to turn all your lead generation efforts into conversions; this is where the revenue flows in. Even though you may have tons of experience optimizing your conversions, success is never guaranteed.

Is all observability data worth the same cost? If you guessed no, then you’d obviously be correct. Anyone familiar with the very nature of gaining targeted observability knows that some data points hold more value than others. Yet, many observability platforms still treat all types of log data the same, and as a result, related costs remain uniform. One of the most persistent observability challenges today is the cost of indexing log data.

APImetrics is an API Compliance, Monitoring and Security solution that lets you make and run API calls or sequences of API calls (workflows) from external, remote cloud locations using exactly the same security configurations as a typical end user would use. If you use APImetrics for API calling requirements, you can integrate it with Squadcast, an end-to-end incident response tool, to route detailed alerts from APImetrics to the right users in Squadcast.

We are at the cusp of an important technology transformation. A discontinuity in technology as Peter Drucker would call it (precipitated by Covid). For decades, IT organizations invested in building, managing, and monitoring LANs. Everything was on your local network: your CRM, your Exchange email, the file shares, and the print server. Today, many companies are shutting down their “old legacy network” and are running their enterprise without a LAN, WAN, or an OnPrem datacenter.

Most customers running Kubernetes clusters Amazon EKS are regularly looking for ways to better understand and control their costs. While EKS simplifies Kubernetes operations tasks, customers also want to understand the cost drivers for containerized applications running on EKS and best practices for controlling costs. Anodot has collaborated with Amazon Web Services (AWS) to address these needs and share best practices on optimizing Amazon EKS costs.