Operations | Monitoring | ITSM | DevOps | Cloud

Beyond the Horizon - Backup Gets Smart

In this behind-the-scenes conversation from Empower 2025 in Berlin, your hosts catch up with Stefan to unpack what's new and what’s next for cloud-based data protection, automation, and AI in the MSP space. From executive summary reports and billing APIs to Google Workspace backup and AI-powered recovery assurance, this episode is packed with insights for MSPs aiming to drive efficiency, reduce risk, and scale smarter. Whether you're navigating cloud migrations, looking for ways to simplify invoicing, or just curious about the future of SaaS protection — this quick but impactful episode has you covered.

AWS Lambda, OpenTelemetry, and Grafana Cloud: a guide to serverless observability considerations

In our increasingly serverless world, observability isn’t just a “nice to have”—it’s essential. Serverless functions such as AWS Lambda bring incredible benefits, but they also introduce complexities, especially around monitoring and debugging. In a previous article, I provided a quick, practical guide for sending AWS Lambda traces to Grafana Cloud using OpenTelemetry.

Scaling up to 1 Million Requests per Minute: How Cloudsmith Delivers Extreme Performance

CI/CD pipelines don’t wait. When traffic surges and your artifact platform can’t keep up, it’s not just a few slow requests: builds fail, deploys become backlogged, and engineers lose confidence. We’ve seen it all: 502s from overloaded VMs, minutes-long pulls, and pipelines grinding to a halt. That’s why we built Cloudsmith to scale by default; no one should have to firefight with their registry at 2 a.m.

What Is Hybrid Cloud? Trends, Benefits, and Best Practices

Over the past decade, businesses have realized that relying solely on their data centers has limitations. That’s why 38% of organizations turned to private clouds in 2024 to control their data. However, as the need for more flexibility and scalability grew, they started integrating public cloud services. In this article, we’ll explore hybrid cloud computing, what it is, how it works, and why it’s a hot future trend for businesses.

How to get started with Calico Observability features

Kubernetes, by default, adopts a permissive networking model where all pods can freely communicate unless explicitly restricted using network policies. While this simplifies application deployment, it introduces significant security risks. Unrestricted network traffic allows workloads to interact with unauthorized destinations, increasing the potential for cyberattacks such as Remote Code Execution (RCE), DNS spoofing, and privilege escalation.

How to Detect Insider Threats: An In-Depth Guide

Cybersecurity threats don’t exclusively come from external attackers—insider threats must also be considered and mitigated. Insider threats come from employees, contractors or business partners who have legitimate access to IT systems to fulfill business functions. They have access to data and systems that are valuable to cyberattackers or would cause reputational damage if disclosed outside the organization. For example, an insider could leak private company information.

100% Solutions, Zero Snark: What Makes AlertBot Customer Support Superior

Let’s start with a blatant truth: If we tell you that AlertBot offers “superior customer support,” then you are perfectly within your rights to respond with a tepid “meh,” or perhaps an irritated “so what?” Why? Because EVERY COMPANY in this industry claims to offer amazing customer support. Of course, many of them provide mediocre customer service, and a few of them deliver awful customer service.

Elasticsearch 9.0 & 8.18: Cooked for developers, with another helping of blazing-fast BBQ - 5x faster than OpenSearch

We are proud to be releasing version Elasticsearch 9.0 and 8.18 to Elastic Cloud and self-managed users. The capabilities in these releases have already been available to our Elastic Cloud Serverless users, who have had access to generally available fully managed Elasticsearch on AWS, Azure, and GCP.