Operations | Monitoring | ITSM | DevOps | Cloud

Have you ever wondered why some once-prominent companies now find themselves less popular, even overshadowed by smaller competitors? A prime example of this shift is Facebook. Although Facebook was the heartthrob of the 2000s, major issues like internet privacy and possible leaking of user records have made users more suspicious. Only 18% of American Facebook users think the platform protects their data and privacy.

Now that we’ve had time to decompress from KubeCon, we wanted to do a writeup about our collective experience. Six of us spoke at the conference and Charity participated in a panel, so we included short talk recaps.

Amazon Web Services (AWS) offers a plethora of cloud-based services that cater to various needs, from computing power and storage to machine learning and analytics. As organizations scale their cloud infrastructure, managing multiple accounts and services can become increasingly complex. This is where AWS Organizations comes into play.

Gartner recently held their annual IT Symposium/Xpo in Orlando and Barcelona, respectively. We attended both events, a jam-packed four days of learning, dynamic conversations, and innovative sessions. It was great showcasing our latest capabilities, reconnecting with our clients, and witnessing first-hand the demand for Internet resilience within the broader community.

The ping network test, a core utility since the 80s, plays a crucial role in confirming connectivity between IP-networked devices. In this guide, we'll delve into what the ping command is, how to run a ping network test, common IP addresses to ping, interpreting results, and troubleshooting errors.

While we built Grafana Loki as an open source log aggregation system that is cost effective and easy to operate, let’s face it: sometimes there is no time or bandwidth to mess around with self-managing and self-hosting. Luckily there’s the fully managed Grafana Cloud observability stack for log management. “Grafana Cloud is a no-BS platform. The engineering costs of hosting it ourselves would be much higher," says Jameel Al-Aziz, a software architect at Paradigm.

Event. Alert. Incident. These terms are bandied about, often interchangeably, in IT operations management. Broadly speaking, they all refer to situations where something is potentially amiss and needs to be investigated and resolved. Each of these three words does, however, have a distinct definition. Because they are used in scenarios where clear communication and timeliness are critical, it’s important to understand the differences and use them appropriately.