Operations | Monitoring | ITSM | DevOps | Cloud

It's fair to say that effectively managing an on-call rota is crucial for ensuring the 'round-the-clock availability of your services. But it's more than that. Spending the time getting your rotas right also empowers and protects the folks who make it all possible: your team. Some best practices for doing this include using software to automate scheduling, setting up teams with clearly defined responsibilities, establishing escalation policies, and defining time limits for issue resolution.

For many years, BizTalk Server has been a popular Microsoft platform for streamlining business transactions by integrating backend systems. Microsoft BizTalk Server is flexible, scalable, and very customizable. Hence, for many organizations, it was a logical choice to use the product to integrate their internal systems, and by using cloud adapters, the product can even connect with branch offices and/or partners in different geographical locations.

Real Options Analysis (ROA) is a decision-making approach that originated in financial management but has since been applied in various fields, including technology and software vendor selection. ROA focuses on assessing the value of maintaining flexibility in decision-making under uncertainty.

This is part two of seven in our Frugal Architect blog series. Read part one here. In case you weren’t as giddy as CloudZero was at re:Invent this year, we wanted to recount the seven laws outlined by Werner Vogels, Amazon’s CTO, which he’s bundled into a framework called “The Frugal Architect” (check out the whole framework here). What is “The Frugal Architect”? A constitution of sorts for how engineers can build high-functioning, cost-efficient cloud software.

In the dynamic landscape of modern IT infrastructure, vSphere stands out as a key player in virtualization. At its core, vSphere is more than just a virtualization platform; it’s a game-changer in data center management. From seamless resource allocation to enhanced scalability, vSphere offers a suite of features that redefine how businesses handle their IT environments.

At Cycle, we understand the paramount importance of security and the challenges that come with maintaining it. That's why we're proud to share how our proactive approach has not only addressed the recent “Leaky Vessels” container exploit, but has done so in a manner entirely transparent to our customers, and in under 4 hours of the vulnerability being made public.

The IT world thrives on uptime, efficiency, and seamless experiences. But amidst software and servers, glitches and disruptions threaten to bring operations to a halt. When these disruptions arrive, Incident Management takes center stage, collecting resources to restore order and minimize the chaos. Yet, simply fixing the immediate issue isn't enough. Preventing future disruptions requires delving deeper, finding the root cause, the reason that triggered the incident.