Operations | Monitoring | ITSM | DevOps | Cloud

Increase The Productivity Of Your Team With These Tips

As a manager or team leader, one of your top priorities should be finding ways to increase the productivity of your team. A productive team means meeting deadlines, exceeding expectations, and achieving success for the company. But with an ever-growing workload and numerous distractions in the workplace, maintaining high levels of productivity can seem like an impossible task. Don't worry though - we will dive into some practical tips that are proven to boost the efficiency and output of your team. Let's begin!

10 Most Asked Network Performance Questions

From speaking with IT professionals, clients, and employees from other network-reliant departments, our team has put together a list of the 10 most asked network performance and network questions to give you a basic understanding of network performance. With many businesses booming, and remote work on the rise, monitoring your business’ network performance has become more important than ever.

Optimizing your website's health: A comprehensive guide to monitoring alerts

Website downtime can significantly negatively impact businesses that rely on their online presence and connectivity. Without a website, companies can lose sales, damage their reputation, and frustrate customers trying to access information or services. That's why having an effective alert system for website and application monitoring is critical.

Understanding Scalability in Cloud Services - Azure and AWS Face-Off

As businesses expand and adapt to the digital era, the need for scalable cloud services becomes paramount. Scalability—the ability of a system to handle growing workloads—ensures that enterprises can thrive without hardware constraints. Industry leaders such as Azure and AWS have been at the forefront of this evolution, continuously enhancing their platforms to provide seamless scalability.

Fix your actual slow-loading assets with Resource Monitoring

Slow-loading assets on your web pages can lead to frustrated users, high bounce rates, and lost conversions. For the vast majority of websites, slow-loading resources will be your main performance bottleneck. There’s no way to get around going through the network for essential resources like JavaScript, CSS, and images — thus, it’s crucial that you can quickly identify and fix your slow-loading assets.

The Cost Benefits Of Using Scaling Within An EKS Cluster

The promise of cloud computing has always been about flexibility and cost-effectiveness. Yet many organizations find themselves trapped in a cycle of unpredictable costs and underutilized/overutilized resources. The culprit? A lack of understanding about the power of scaling within platforms like Amazon’s Elastic Kubernetes Service (EKS).

How to create alerts to monitor sensor data with Grafana, Prometheus, and Telegram

When monitoring sensor data, such as data from a weather station, a home security system, or a home automation assistant, it’s useful to have an alerting system in place, as well. By setting up alerts for sensor data, you can automatically receive notifications when any significant event occurs — whether that’s someone arriving at your front door or a thunderstorm rolling in.

What's the difference between an event vs alert vs incident in IT operations?

Are you confused by the difference between events, alerts and incidents in IT operations? It’s easy to get mixed up when you’re getting started in IT operations because of these concepts’ overlapping nature and interconnectivity. However, it’s important to know the differences so you can accurately categorize and respond to various IT issues and ensure resources are allocated effectively.

Product Managing to Prevent Burnout

I’m currently working on a small team within Honeycomb where we’re building an ambitious new feature. We’re excited—heck, the whole company is—and even our customers are knocking on our door. The energy is there. With all this excitement, I’ve been thinking about a risk that—if I'm not careful—could severely hinder my team's ability to ship on time, celebrate success, and continue work after launch: burnout.

Applying the 7 Guiding Principles of ITIL 4 to the Service Desk

You may be familiar with the 7 guiding principles in the ITIL framework. You may not be as familiar with how you could apply the principles in your service desk configuration. Here are some common service desk scenarios demonstrating how to practice these guiding principles in your organization.