Operations | Monitoring | ITSM | DevOps | Cloud

Apache Kafka is the de facto standard for event streaming use cases across industries. Many use cases can be applied to the aviation industry, too. Concepts like payment, customer experience, and manufacturing differ in detail. But in the end, it is about integrating systems and processing data in real-time at scale. For instance, omnichannel retail with Apache Kafka applies to airline, airports, global distribution systems (GDS), and other aviation industry sectors.

For managed service providers (MSPs), business revolves around their clients. Tasks like endpoint management, network monitoring, IT security enhancement, and SLA management are routine in the life of an MSP technician. Most standard tasks are handled through two major tools, namely remote monitoring management (RMM) and professional service automation (PSA) tools.

For most organizations, GitHub is mission critical. Your GitHub repositories likely also contain some of your organization’s most sensitive data. GitHub provides tools to help you protect and govern this data, with tools such as audit logs, code scanning alerts, and secret scanning alerts. However, analyzing these logs and alerts through GitHub’s UI can be challenging. For example, looking for trends in your code scanning alerts over time through GitHub’s UI is just not possible.

It’s common for an MSP to question the value of Microsoft Intune when it comes to managing their customers. There are a few common concerns that tend to come up, including the pricing structure and the lack of multi-tenancy. It’s also something new that the MSP and their staff may need to learn. With that said, is MS Intune bringing value to the MSP’s table? Is there some potential to be leveraged out of using Microsoft’s MDM as a managed service provider?