In recent years, it has often been said that the network is a “utility” much like heat or hot water. It’s a necessity to the needs of daily life for much of the world’s population. In fact, the United Nations has called for universal internet access to be accepted as a basic human right by 2030. But as the network becomes more ubiquitous, there’s risk of it being taken for granted. Organizations that do this, however, will be putting themselves at a disadvantage.

In the ever-evolving landscape of network security, the challenges faced by Managed Service Providers (MSPs) and technical managers are multifaceted, and the need for robust security measures becomes paramount. Amidst this backdrop, network segmentation remains a pivotal strategy. This article delves into the intricacies of network segmentation, its significance, and a roadmap to its successful implementation.

The field of endpoint management has undergone a remarkable transformation over the years, driven by the rapid evolution of technology and changing work dynamics. IT professionals have always played a pivotal role in ensuring the security and functionality of their organization's network. However, as the number of endpoints has proliferated, so too has the complexity of their responsibilities.

Although the title of this blog poses the question “Why do Monitoring Service Thresholds Overlap?”, really the question should be: “In Remote Monitoring and Management Solutions, Why Do Some Monitoring Service Thresholds Overlap?”. That’s a bit of a mouthful, but it’s what I’m going to look at in this blog. Here’s why overlapping thresholds in remote monitoring matter.

Cybersecurity isn’t just at the top of the discussion queue within the IT channel. Businesses and governments worldwide have turned a sharp eye toward rising cyber threats and cybersecurity statistics. Many have learned the hard way that small businesses are frequent targets of cyberattacks. The idea of “targeting a victim” itself has come into question, and more realize that widespread, indiscriminate attacks are the status quo.

Our Summer 2023 Release delivers over 30 major updates across the platform, including significant improvements to our core remote monitoring and endpoint management solution. Overall, this release is a major step forward for our remote monitoring and endpoint management solution. It includes a wide range of new features and enhancements that will help our customers improve the security, performance, and manageability of their endpoints. Here is a quick overview video.

The vast majority of MSPs in the world are under $2milion in revenue. Breaking through that barrier is not easy. As part of our business transformation program, we see a large number of MSPs that have been going for more than 10 years but can’t seem to push through to the next level. Often these MSP businesses are stuck in the $800k-$2M turnover range with around five to 15 techs working for them.