Operations | Monitoring | ITSM | DevOps | Cloud

MSPs have a critical role to play in safeguarding SMBs and SMEs against cyber threats, and there are always tools coming onto the market to help you do this. In a recent interview for our Beyond the Horizons Podcast, Dave MacKinnon explored some of the key considerations MSPs should keep in mind when selecting a Managed Detection and Response (MDR) solution for their customers.

Gaining insights into DCSync attacks is key to fortifying your Active Directory (AD) against these sophisticated threats. By exploiting legitimate AD replication protocols, attackers can discreetly extract sensitive information, such as password hashes and Kerberos tickets. Recognizing these attack vectors enables you to implement more effective monitoring and auditing tools, enhancing your overall security posture.

The Health Insurance Portability and Accountability Act (HIPAA) enforces how you must retain and protect sensitive user data in a healthcare setting. Compliance is mandatory, and knowingly breaching HIPAA rules (including disclosing health information of individuals) comes with hefty fines and even jail time. It is important that your data practices and infrastructure and the third parties you trust to store and protect sensitive information, recognize and comply with HIPAA regulations.

Full stack observability is not merely about collecting data but about providing actionable insights. It empowers you to see beyond isolated metrics and logs, facilitating a deeper understanding of the interconnected nature of modern software systems. By implementing full stack observability, you can maintain operational integrity, swiftly address performance issues, and ensure a seamless user experience.

A few weeks ago, I received a message over Teams from Laura White, one of our Partner Success Managers who works with many of our Super Elite partners. Laura was preparing for an important meeting with a partner to discuss migrating from an On-Premise N‑central server to a Cloud Hosted N‑central with N‑able, and she wanted my input. The move from on-premise infrastructure to the cloud has been a hot topic.

Staying ahead of emerging threats is paramount for MSPs tasked with safeguarding their customers’ digital assets. However, amidst the broad range of technologies and buzzwords, distinguishing genuine solutions from marketing spin can sometimes be challenging. This blog draws on a recent podcast interview with N‑able Chief Security Officer, Dave MacKinnon, to give insights into Managed Detection and Response (MDR) and its implications for MSPs.