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The latest News and Information on Managed Service Providers and related technologies.

N-able

UniSuper Google Cloud Outage Reveals Need for Keen Backup and DR Planning

May 24, 2024 By Andrew Burton In N-able
Earlier this month, Google Cloud disclosed that it accidentally deleted the account of its customer UniSuper, a $125 billion Australian pension fund. According to a joint statement from Google Cloud and UniSuper, the deletion occurred due to an “inadvertent misconfiguration.” As a result, more than 600,000 pension fund users were unable to access their accounts for over a week. UniSuper had geographical redundancy built into its Google Cloud environment, according to the statement.
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NinjaOne

What Is DNS? Definition & How It Works

May 24, 2024 By Lauren Ballejos In NinjaOne
The Domain Name System, commonly known as DNS, is a fundamental component of the internet, yet it remains a mystery to many users. Without DNS, browsing the web would be a cumbersome process, requiring us to remember complicated numerical addresses for every website we want to visit. In this article, we will demystify DNS, explaining its importance, how it works, and its critical role in our everyday online activities.
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N-able

How, and Why, We Applied Machine Learning to Cove Continuity, Part 2

May 23, 2024 By Sergey Shaminko In N-able
If you haven’t already read part 1, click here to do that first. If you look at the screenshots, they’re actually quite simple to understand. Anyone can easily identify whether the OS booted successfully at first glance. Look at the following examples and you’ll see what I mean : So, rather than the existing deterministic method, which relied on indirect evidence, we opted to use machine learning and neural networks to analyze and classify screenshots like a human being.
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manageengine

Address multi-client network traffic monitoring challenges with OpManager MSP's new NetFlow Analyzer integration

May 22, 2024 By General In ManageEngine
OpManager MSP has a new standout integration with NetFlow Analyzer. What does this integration mean for MSPs with bandwidth monitoring management? Network monitoring solutions are indispensable for MSPs as they enable proactive issue detection, enhance security, improve reliability and uptime, ensure scalability, and optimize cost efficiency for both MSPs and their clients.
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Feature Focus - N-central Filters

May 22, 2024 By N-able In N-able
Join Paul Kelly from the N-able Head Nerds as he showcases the latest enhancements to the filtering options in N-central. Filters are a vital tool for MSPs, enabling the creation of device groups for targeted rules, feature deployments, and automation. In this video, you'll learn how to navigate and utilize these new filter capabilities to streamline your IT management processes. Key topics include.
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NinjaOne

The Best Unified Endpoint Management Software

May 22, 2024 By Raine Grey In NinjaOne
Unified endpoint management (UEM) is powerful software that allows you to monitor, manage, and secure various devices—including mobile devices—and operating systems in a single dashboard. As its name suggests, it is a centralized management tool that simplifies work through automation, helping you and your IT team manage all your endpoint devices much more efficiently.
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auvik

MSP vs Internal IT: What's the Right Choice for My Company?

May 22, 2024 By Rebecca Grassing In Auvik
Today’s IT teams are facing a greater demand for services than ever before, and often doing so with increasingly limited resources. This inevitably leads to one of the most common yet challenging decisions corporate IT leaders must face throughout their career: should we keep this in-house, or should we outsource it? Understanding the nuances of the MSP vs internal IT debate is the first step to making an informed choice for your business.
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N-able

Using Customer-based Custom Properties in Ncentral

May 22, 2024 By Paul Kelly In N-able
What’s this Paul, are you banging on about Custom Properties in N‑central again? Yes I am. For those of you familiar with my work, you’ll know I’m a big fan of Custom Properties and how they can help expand what you can do in N‑central. But I’ve been thinking about this recently and I found that when I talk about Custom Properties I tend to just focus on what you can do with device-based Custom Properties, which leaves customer-based Custom Properties out in the cold.
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Cybersecurity Strategies for MSPs: Expert Advice from Chris Krebs & David MacKinnon

May 21, 2024 By N-able In N-able
An in-depth keynote conversation from N-able's Empower Conference in Frisco, Texas, featuring cybersecurity experts Chris Krebs and David MacKinnon. Moderated by David Weeks, this discussion dives into the latest trends in cybersecurity, the evolving threat landscape for Managed Service Providers (MSPs), and practical advice on building resilient security strategies. Learn how to navigate ransomware threats, understand regulatory impacts, and prepare your organization for future challenges.
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