Operations | Monitoring | ITSM | DevOps | Cloud

8 VoIP Quality Metrics: What They Are and How to Measure Them

A dropped call costs more than the interruption itself. It means a missed deal, a frustrated customer, or a support ticket that shouldn't exist. When VoIP quality slips, the usual first sign is vague: calls "sound bad" or "keep cutting out," with no clear starting point for troubleshooting. That vagueness is avoidable. VoIP call quality isn't subjective at the network level.

AI OCR: Read every code, every time | Zebra

High-volume manufacturers—spanning food, beverage, cosmetics, and consumer goods—operate under rigorous regulatory and quality requirements, yet many still rely on manual inspections or outdated technologies to validate packaging date and lot codes. They need a faster, more dependable system to ensure every product leaving the facility is correctly marked. Zebra’s AI OCR vision system combines the power of Aurora Focus software with our NS42 and FS42 smart cameras to deliver a fast, accurate solution.

Agent Observability Deep Dive Demo | Grafana Cloud

Grafana AI Observability is our new database and platform for observing AI Agents. Over the past year at Grafana Labs, we built Agents and we needed a way to understand how they are performing, what are the costs associated with them, what's the error rate or time to the first token as well as how they are behaving. Grafana Staff Engineer, Ivana Hučková provides a deep dive demo on how Grafana AI Observability connects our experience building Agents with our experience building observability systems.

The best ways to visualize API responses in 2026

APIs power almost everything we use today, from cloud platforms and monitoring tools to ticketing systems and internal applications. But no matter how useful an API is, the response usually arrives as raw JSON. That's perfectly fine for machines, but much less convenient for people. Whether you're debugging an endpoint, exploring a new service, or building dashboards for your team, you'll probably want a better way to visualize that data. Fortunately, there are several ways to visualize API responses.

Ubuntu 26.04 LTS Resolute Raccoon is Now Supported!

We are excited to announce support for Ubuntu 26.04 LTS Resolute Raccoon on all Cloud 66 products, including registered servers. From this point onward, new applications are provisioned on Ubuntu 26.04 by default, on both x86_64 and ARM64. Don't forget, you can control your target Ubuntu version via the selection dropdown when scaling up via the UI, or through your manifest!

Closing the AI gap: How next-generation knowledge access unlocks mission outcomes for government

A recent IDC Spotlight report based on a survey of 685 public sector respondents found that 72% describe scaling AI from pilot to production as "very" or "somewhat" difficult.¹ Choosing the right model is only part of the challenge. Agencies also need to get their data ready for AI.