Operations | Monitoring | ITSM | DevOps | Cloud

An Introduction to Patch Management

Patch management is the process of acquiring and applying updates to software. This is an essential part of IT Asset Management. A patch manager controls the deployment of updates to operating systems and other applications on the network. In this article we will cover the following topics: If you want to learn the key aspects of patch management and the benefits it brings along to organization, then this is the article for you.

8 Best File Transfer Services in 2022

You have a file and you need to send it. Email is the obvious choice, but it's sensitive and you know nothing sent via email is 100% secure. What are your options? You could load the file to a password-protected USB and mail it physically, fax it perhaps, or, the best choice, find an encrypted file sending service. There are several great, private file sending services on the market today, all with their own strengths and weaknesses.

LogRhythm Cloud: Too Little, Too Late

Over the last 12 months, we’ve seen growing momentum around several disruptive trends in the cloud SIEM market. One of the most pervasive and obvious developments for Logz.io is the frequency with which we encounter customers seeking to replace dated and legacy on-premises SIEMs with a solution such as our Cloud SIEM. The traditional provider that comes up most often is LogRhythm—for numerous different reasons.

Introducing Group Checks | Customizable Downtime Alerting for Interrelated Checks

Have you struggled to quantify the uptime performance of a complex system? With many interrelated parts, it can be easy to tell which pieces are down, but a tougher challenge to view them in the context of those systems. When you’re responding to a major outage, the data on your system’s uptime is just as critical as its components.

Building a quick Reddit Blazor client without Reddit's API

When developing the new exception landing pages we recently launched (like insert exception link here), I wanted to pull some statistics from Reddit. While looking through various ways to integrate, I found an easy approach that I want to share with you in this post. You probably already know Reddit, the highly active social news aggregation and discussion forum. I've found myself using Reddit more and more over the last couple of years, with the dotnet subreddit in particular.

New in Grafana 9: The Grafana Loki query builder makes writing LogQL queries easier

Grafana 9 launched at GrafanaCONline 2022 in June, and one of the biggest highlights was the introduction of the new Grafana Loki and Prometheus query builders. 🎉 We believe that both of them are going to be incredibly useful for our Prometheus and Grafana Loki users. In this blog post, we will focus on the Grafana Loki query builder and share its new features and improvements with you.

Great customer experience is easier than you think

Lionel Ritchie thinks Sunday morning is easy. Ella Fitzgerald thinks living is easy when it’s summertime. Loving is easy too, according to Rex Orange County. I haven’t heard anyone sing about customer experience just yet (Alexa?). But every time I preorder my Starbucks latte so it’s waiting for me at the store on my way to work, I’m reminded just how important easy is. If easy is the on/off switch for great experience, then speed controls the volume.

S1E5: ServiceDesk Plus On-premises: Introducing new features - Masterclass 2022

In the bonus episode of ManageEngine's Masterclass 2022, we'll check out all the new features and key enhancements released in ServiceDesk Plus in the last 6 months. Learn how features like space management, Asset Replenishment, and Zoho Charts integration can help you enhance your IT service delivery.

S1E5: ServiceDesk Plus Cloud: Introducing new features - Masterclass 2022

In the bonus episode of ManageEngine's Masterclass 2022, we'll check out all the new features and key enhancements released in ServiceDesk Plus Cloud in the last six months. Learn how features like Asset Life Cycle, report widgets, and space management can help you enhance your IT service delivery.