Operations | Monitoring | ITSM | DevOps | Cloud

Parsing logs with the OpenTelemetry Collector

This guide is for anyone who is getting started monitoring their application with OpenTelemetry, and is generating unstructured logs. As is well understood at this point, structured logs are ideal for post-hoc incident analysis and broad-range querying of your data. However, it’s not always feasible to implement highly structured logging at the code level.

The Role of BSS Products for Telecom Operators

BSS - Business Support Systems - is a software application set that enables service providers to manage their business operations and support their customers. BSS products for telecom are designed to streamline operational activities and improve the customer experience. After reading this article, you will learn more about how BSS products are revolutionizing the telecom industry by enabling CSPs to prioritize customers and offer modern services.

Part two: 7 must-know object-oriented software patterns (and their pitfalls)

Dr. Panos Patros, CPEng This is the second and final part in our exploration of must-know OOP patterns, and covers the composite bridge pattern, iterator pattern, and lock design pattern. Find part one here covering extension, singleton, exception shielding and object pool patterns. Object-oriented design is a fundamental part of modern software engineering that all developers need to understand.

Slack Integrations: Finding The Right Slack Apps

Are you leveraging Slack integrations to elevate team productivity? ‍ With a vast ecosystem of third-party integrations, Slack allows users to tailor their workspace to fit their specific needs. In this article, we'll delve into the world of Slack integrations and consider why you should start using some of the solutions available on the Slack App Directory. ‍ As of 2023, Slack boasts an impressive 20 million active users.

A Comprehensive Guide to IT Asset Management

In this technology-driven landscape, the efficient management of IT assets has become pivotal for organizational success. Enter IT Asset Management ITAM, a strategic practice that navigates the complexities of overseeing and optimizing a wide spectrum of IT resources. In this blog, let’s understand the core facets of ITAM, from its definition and benefits to its essential stages and key factors.

The Top FP&A KPIs And How To Choose Yours

You know this by now. You can only improve an area of your business if you measure its health and performance. Yet, rather than collecting every general finance metric possible, you’ll want to plan, collect, and analyze the Key Performance Indicators (KPIs) that’ll drive strategic decision-making. That means KPIs are a subset of metrics that are most relevant to your goals as a team. Here’s how to leverage the right KPIs as an FP&A team.

The Significance of Root Cause Analysis in Revolutionizing Enterprise IT Operations

Ever been jolted awake by a midnight alarm because some server decided to take a sudden break? If you’ve been in IT operations, you know this isn’t just about fixing a problem; it’s about understanding and fixing it. Think of a favorite detective show, the detective is not just identifying the culprit, they are aiming to unravel the mystery “who done it?” and understand the motive.

Help reduce resource consumption: Put your preview environments on pause

With Upsun, every Git branch maps to a preview environment which is an exact and isolated copy of your live application—including all data, services, and files. They are usually created to build new features, apply security patches, or upgrade dependencies in full isolation and before deploying to production. Although there is a catch—preview environments are often left idle waiting for someone to review and approve any changes made.