Operations | Monitoring | ITSM | DevOps | Cloud

Latest Blogs

Time, timezones, and scheduling

Our On-call product has been in the wild for a few months now, and in this post I want to talk about building a time-sensitive system and what we did to handle some of the challenges. I’ll cover what our scheduler is responsible for, the basics of working with time, and talk a bit about how we tested our system.

A complete guide to LLM observability with OpenTelemetry and Grafana Cloud

In the fast-paced world of technology, change is constant — and nowhere is that more evident today than in the flood of new features and advancements involving large language models (LLMs). They power various applications, from chat bots to advanced copilots. And as these LLMs and applications become more sophisticated, it will be vital that they work well and reliably. This is where observability, with the help of OpenTelemetry (using OpenLIT), plays an essential role.

The Unreasonable Effectiveness of Simplicity in IT Operations Strategy

A constant challenge in business is aligning stakeholders, customers, and employees behind a single mission. Carefully crafted plans often fail spectacularly as a result of complexity. Some of these efforts fail slowly; some even before execution begins. Especially when collaboration is important, simplicity can make challenging work innately more understandable, measurable, and engaging.

A Schematic Review Checklist for Firmware Engineers

Schematic reviews are a part of the hardware development cycle in many if not most, hardware development companies. Typically led by the electrical engineering team, it is easy to overlook design issues that will be important to the firmware team. This post tells of a few stories of design misses that I have made and puts some common lessons learned into a checklist for other firmware engineers.

Unleashing the Power of Hybrid Cloud - Introducing Hybrid Observability in HPE GreenLake Flex Solutions

In today's fast-paced digital economy, businesses are constantly seeking innovative solutions to streamline their operations, enhance agility, and drive growth. As enterprise IT infrastructure environments get more distributed and complicated to meet evolving demands, the need for robust IT monitoring, management and automation becomes even more important.

Accelerating Strategic DEX Leadership

Continuously building upon the industry-leading Nexthink DEX Score and Experience Central, we are pleased to announce an extensive set of new, high-value features to amplify Senior IT Leader’s ability to manage all aspects of their employees' digital experience proactively and strategically. Building upon the capabilities described in Strategic DEX Management earlier this summer, the following capabilities have been added.

How to Reliably Block AI Crawlers Using HAProxy Enterprise

The robots.txt file is a time-honored point of control for website publishers to assert whether or not their websites should be crawled by bots of various kinds. However, it turns out that AI crawlers from large language model (LLM) companies often ignore the contents of robots.txt and crawl your site regardless.

Horizontal Vs. Vertical Scaling: Which Should You Choose?

We all want growth, but we often find ourselves unequipped to deal with it. It’s a bit like going to the gym, lifting weights, and seeing real results, only to realize that you no longer fit into your old clothes. Now you have to decide if you want to modify them or buy new clothes. We can use this very simple analogy to understand the differences between horizontal and vertical scaling.

It's the Little Things That Matter Most to Your Business, Especially When It Comes to Choosing (and Being Happy with) Your Barcode Scanners

It's the little things in life that seem to have the greatest impact on our well-being and happiness. The same is true in business, especially when it comes to technology. For example, many retail, healthcare, and hospitality leaders have been telling me they would be so much happier if devices like barcode scanners were physically smaller and easier to install and manage.