As we write, on Friday July 19th, a massive global cyber outage is continuing to take down critical services around the world dependent on Microsoft-based computers.

Looking for the best remote access software? Nowadays, businesses have shifted to hybrid and remote setups where employees work in offsite locations. Because of this, the need for secure remote access, remote support, and device management has never been greater. It can be difficult to securely access and control all your organization’s endpoints, but secure remote access solutions simplify and streamline that process.

You are probably already aware that managing changes within an organization is a complex yet crucial task. An effective Change Management strategy is essential if your business is looking to implement new technologies, optimize processes, or simply maintain operational stability. The key lies in adopting a structured approach that minimizes disruptions and maximizes benefits.

Change Management is a common term among business leaders, but what does it actually involve? It's well known that organizations need to adapt quickly to stay competitive. This is where a Change Manager steps in. Transitional periods can be challenging. You could be implementing new software, restructuring teams, or rolling out new business strategies. Having a dedicated professional guide these change processes can make all the difference.

Today, the entire world is feeling the pain of a major software outage. While we know a lot about these occurrences—our entire business is built on helping companies manage incidents and outages effectively—we’re not here to share our opinion on it. Instead, we’d like to help those unfamiliar with the incident lifecycle understand what happens when an outage like this occurs, who is responsible for what, and what companies ultimately do to get things working again.

Staying healthy is essential. Luckily, nowadays, tracking health and wellness is easier than ever. This article will discuss how monitoring allows developers to ensure that their health applications run smoothly so people can stay healthy.

Chaos testing is a part of site reliability engineering (SRE). In chaos testing, we intentionally break things in and around a given application, in order to: The purpose of chaos testing is to assess how software systems respond to scenarios like network outages, hardware failures, database failures, and server or cluster node failures in the infrastructure.

The recent global outage caused by an operating system update reminded me of how vulnerable we are today and most importantly, how close we are always teetering on global scale incidents with millions of interconnected dependencies. When the base of the house collapses, everything built on top is impacted. Those of us in IT Operations, Monitoring, Observability (insert the current acronym), etc., know firsthand this risk; we face it every day.

Microservices are an architectural style that structures an application as a collection of small, loosely coupled, and independently deployable services. Each service in a microservices architecture focuses on a specific business function and communicates with other services through well-defined APIs, typically over HTTP/REST or messaging queues.

It can be challenging to translate complex engineering concepts to business leaders. If you frame things well, though, you can have more productive conversations that lead to greater alignment between engineering and the rest of the business. With that in mind, I’d like to share some of my recommendations for discussing cost with your leadership team — and hope it might help you have stronger cost conversations.