Operations | Monitoring | ITSM | DevOps | Cloud

Top 10 Priorities for Tech Leaders in 2022 | IT Leaders | CIOs

Description: Top priorities for CIOs and IT leaders, expected changes to budgets and staffing, technology adoption trends, and the business mandates for technology organizations in 2022, and beyond Speakers: Christopher Key, Global Practice Leader, The Hackett Group & Joy Su, Senior Director, Product Marketing, Freshworks Duration: 28 mins

4 Key ITSM Trends for 2022 | ITSM Trends | CIOs

Description: Four Key ITSM Trends for 2022 and what leaders can do to deliver a modern service desk which not only meets expectations of its users, but helps agents do more than ever before Speakers: David Wright - Chief Value & Innovation Officer at SDI, Angelica Reyes - Head of EU & UK Marketing at Freshworks. Duration: 30 mins

Employee Experience - The New Competitive Advantage Driven by IT | EX | ITSM | ESM

Description: A deep dive into service management’s integral contribution to customer service and gaining a new competitive advantage through the delivery of unparalleled employee experience. Speakers: Karen Ferris, Author, Speaker, Change Expert, and Ben Pluznyk Director & Country Manager - Australia & New Zealand, Freshworks. Duration: 22 mins

Alerting on error log messages in Cloud SQL for SQL Server

With Cloud SQL for SQL Server, you can bring your existing SQL Server on-premises workloads to Google Cloud. Cloud SQL takes care of infrastructure, maintenance, and patching so you can focus on your application and users. A great way to take better care of your application is by monitoring the SQL Server error log for issues that may be affecting your users such as deadlocks, job failures, and changes in database health.

Introducing a high-usage tier for Managed Service for Prometheus

Prometheus is considered the de facto standard for Kubernetes application metrics, but running it yourself can strain engineering time and infrastructure resources when your usage grows. In March, we announced the general availability of Google Cloud Managed Service for Prometheus to help you offload that burden, and today, we’re excited to announce a new low-cost, high-usage pricing tier designed for customers who are moving large volumes of Kubernetes metrics over to the service.

4 Key Steps of a Vulnerability Management Process

Vulnerabilities within an IT environment pose a big security risk and are a threat to digital data within an organization. These vulnerabilities can be exploited by others, or a lack of necessary precautions can result in damaged or lost organizational data. Therefore, it is essential to have a vulnerability management process in place for these reasons.

Zero To Application Ready on K8s - Nana Janashia

For those who missed the live conversation, we had a great chat with Nana Janashia around taking the next click in with Kubernetes. As one of the great equalizers between the development and operations teams, Kubernetes has a duality of generics and opinions to power your workloads. This duality can be a complex one to navigate not only dealing with a new paradigm of idempotency and ephemerality but also dealing with a vast amount of choice and seemingly granular.