Operations | Monitoring | ITSM | DevOps | Cloud

Microsoft unveiled Windows 11 on June 24, 2021 at its virtual launch event. Though Windows 11 will be officially available on October 5, 2021, Microsoft has shared the initial beta version with members of its Windows Insider Program. Starting October 5th, Microsoft will roll out the Windows 11 upgrade to eligible Windows 10 PCs, and pre-loaded Windows 11 will be available for sale. The latest OS offers significant improvements to security and management features.

When something is wrong with your site, we can already notify you via a lot of different channels: mail, Slack, SMS, Webhooks, ... Today, we're adding support for Telegram notifications. We've polished the entire connection flow and made the notifications themselves interactive.

The service-level agreement (SLA) is a key component to any master service agreement (MSA) for any MSP looking to set clear guidelines with their customers on the services offering. Most of the MSAs I have reviewed outline exactly what the MSP is contractually obligated to provide the customer or business. The SLA is part of the contract where both the provider (you) and customer (them) agree on the IT services delivery model.

New Relic recently published a survey on the observability projections and trends for the year 2021. At observIQ, an emerging platform of choice in the observability space, we decided to give our users a rundown on what we agreed and disagreed within their survey results.

Manually managing groups on a large infrastructure can be a tedious task, and is therefore best suited through automation software like CFEngine. Unfortunately - at time of writing - CFEngine does not have any built-in promise types for managing groups. But fear not; in CFEngine 3.17, custom promise types were introduced.