Operations | Monitoring | ITSM | DevOps | Cloud

How We Fixed a Big Memory Problem on an App Server written in C++

In server management, high memory utilization is more than just a metric; it’s like a lighthouse signaling potential performance degradation, service disruption, and, in severe cases, complete system downtimes. Here we delve into a recent incident involving an App Server for one of our customers, which underscores the criticality of proactive monitoring, swift incident response, and strategic problem resolution.

Generative AI 101: Everything You Need to Know

Since its inception, GenAI has been the talk of the business town. Globally, enterprises are using this disruptive technology to reap immense benefits like enhanced productivity, generate higher revenue, and do exceptionally well in customer experience. If this GenAI buzzword has your attention and you are trying to grasp its potential, this blog is an ideal read.

eBPF: Revolutionizing Observability for DevOps and SRE Teams

Whether you're a system administrator, a developer, or any other DevOps or Site Reliability Engineering (SRE) professional, you know that staying ahead in cloud-native computing is crucial. One way to keep your competitive edge in the technology game is to embrace the benefits of eBPF (Extended Berkeley Packet Filter). On top of advances in security and networking, eBPF-based tools are particularly impacting the observability landscape.

Unlocking Revenue Potential: Mastering Teams Performance for Seamless Business Communication

In today’s digital age, seamless communication is the lifeblood of every successful business. For revenue-driven teams, mastering Teams performance is central to collaboration, client interaction, and overall operational efficiency. In fact, a recent report published by research firm EMA found that sales personnel use Microsoft Teams more than 5 hours per day on average, and 49% said that Teams has a direct impact on customer service & revenue.