Operations | Monitoring | ITSM | DevOps | Cloud

In 2018, Honeycomb co-founder & CTO Charity Majors wrote a blog post titled, “An Engineer’s Bill of Rights (and Responsibilities).” We’ve recently updated and reposted it.

In a perfect world, understanding how to manage a network would be a breeze. On your first day of managing a network, you’d find tons of documentation on the IT infrastructure waiting for you. Login credentials would be securely recorded and ready for review. Sadly, we don’t live in a perfect world. That’s why managing a new network can be tough—especially if you’re joining a brand new IT team or taking on a new client and aren’t sure what’s been done before.

When something goes wrong in your network, you often don’t find out about it until your users are affected, and you’re left scrambling to identify the issue and understand its root cause. The faster you find out about a network issue and why it’s happening, the quicker you can implement the right fix and spare your network users from unnecessary downtime.

As the demand for specialists in information technology grows, so does the need for network administrators. Future organizations will always need dedicated experts to manage their increasingly expanding computer networks and systems. In this article, we’ll provide an overview of everything you need to know about the role of a network administrator, such as: Computer information technology isn’t going out of fashion soon, and neither are the jobs needed to run computer networks.

Virtual desktop infrastructure (VDI) is a technology that refers to the use of virtual machines to provide and manage virtual desktops. Users access virtual desktops from their laptops, desktops, thin clients, or mobile devices from anywhere. Virtual desktops are hosted in a data center, on servers, and all the necessary processing is done on the server that hosts the virtual desktops.

Yes. Privacy is (mostly) dead. Not to be all doom and gloom, but the state of online privacy is far from ideal. Many of us can agree that some semblance of privacy is indeed an excellent thing. We all wish for more privacy and more control over where our data ends up, what it's being used for, and who profits from it. While the fight for digital rights still rages, the right to privacy has been completely obliterated over the past decade or so.

Android 13, the latest release from Google, is here. For IT administrators, this means making sense of new enterprise features and enhancements: what changed, why should you care – and most importantly, what should you do about it?

I caught the tail-end of a Twitter thread the other day which centred around the use of Slack channels for incidents, and whether creating a new channel for each new incident is helpful or harmful. It turns out this is a much more evocative subject than I thought, and since I have opinions I thought I’d share them!

Uptime is a site monitoring solution used to reach various endpoints & notify users via push notifications when downtime is detected. It collects and stores downtime & response time data & which is then made available as reports to the users. If you use Uptime for your monitoring needs, you can now integrate it with Squadcast to route detailed alerts from Uptime to the right users in Squadcast. The below steps will help you set up Uptime and Squadcast integration.

On July 8 of 2022, the Canadian telecom company Rogers Communications suffered a major outage that impacted most of Canada for almost two days. This wasn’t completely unprecedented (they’d had an outage in 2021 that impacted their wireless servers for several hours) but the breadth and severity of this one is going to end up costing them far, far more than it seems at first glance.