Operations | Monitoring | ITSM | DevOps | Cloud

On-Call Management Models

In today's fast-paced digital landscape, incident management is crucial for maintaining operational excellence. During this process, on-call management models play a critical role in promptly addressing and resolving incidents. On-call management involves the organization of teams to ensure prompt response and resolution of incidents and is necessary to streamline incident resolution, ensure 24/7 availability, and allow for fair and transparent on-call rotations.

Why Is Log Data So Important In Observability?

Imagine this scenario: your platform appears to have an issue. Maybe it has gone down or maybe it has affected a large volume of users or perhaps just a few of those important ones; either way there is a significant problem with it. Users are complaining and are happy to shout about the platform not working on X (formally Twitter).

ShipHero's Observability Journey to Seamless Software Debugging

ShipHero needed a robust, cost efficient observability platform to support DevOps, customer support, and more. Committed to timely service, ShipHero recognizes that the seamless performance of its software is paramount to customer satisfaction. To maintain this high standard, the development team needs the right data at their fingertips to quickly find and solve problems as they occur.

Stop observing, start automating: RedHat and LogicMonitor pioneer the next gen of Event-Driven Ansible

LogicMonitor has long been synonymous with observation — a platform that keenly watches over IT environments, alerting teams to potential issues. However, the age-old challenge remained: how to seamlessly transition from observation to action. Enter the LogicMonitor event-driven ansible integration with RedHat. What sets this solution apart is the fact our teams worked together to build it.

Build Your Own DBaaS with Peter Szczepaniak: Open Source & Customizable - Navigate Europe 23

Join Peter Szczepaniak, a senior product manager at Percona, as he delves into the world of Database as a Service (DBaaS), discussing the crucial differences between public and private DBaaS, and their respective challenges and benefits. This talk offers insights from a product manager's perspective. Learn about scalability, user-friendliness, security, and customization in DBaaS, and get inspired by Civo's journey in implementing their own DBaaS.

Things to Keep in Mind when Building Internal Developer Portal by Port - KubeCon NA 23 - Civo TV

Join Zohar Einy in this Civo TV interview from KubeCon NA 23, where we dive into the best practices for building an internal developer portal. Discover the importance of treating developers as customers, identifying their pain points, and involving them in the development process.

Datadog on Kubernetes Node Management #datadog #kubernetes #observability #infrastructure #shorts

Datadog, the observability platform used by thousands of companies, runs on dozens of self-managed Kubernetes clusters in a multi-#cloud environment, adding up to tens of thousands of nodes, or hundreds of thousands of pods. This infrastructure is used by a wide variety of engineering teams at Datadog, with different feature and capacity needs.