Raffi Kajberouni, President at H.E.R.O.S. Inc., shares his personal experience from a ransomware attack and how NinjaOne Backup saved his company.

Enhancing Customer Service with AI-Powered Knowledge Bases Discover the cutting-edge world of AI-powered knowledge bases in this informative video. We explore how integrating generative AI in customer service marks a significant step forward in the field of artificial intelligence. By combining knowledge with intelligence, businesses achieve unparalleled efficiency and effectiveness in customer support processes.

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Get an overview of Digital Forms in Velocity, tour our Community portal, learn how to optimize apps for the WS50 wearable, and how Neurons for IIoT makes it easy to add devices to the Velocity platform using HTTP.

Whether you're a business owner, customer support enthusiast, or tech enthusiast, this video is a must-watch for everyone looking to stay ahead in the tech-driven landscape. In this video, we'll explore the magic behind AI algorithms that intelligently categorize and prioritize incoming tickets, ensuring customers are swiftly connected with the right agents. Witness the seamless integration of AI-driven chatbots, providing instant and personalized responses to common queries, enhancing the overall customer experience.

With Ivanti Neurons for Risk-Based Vulnerability Management (RBVM) and App Security Orchestration & Correlation (ASOC), you can move from detection of vulnerabilities and weaknesses to remediation in minutes — not months. As shown in this video from Ivanti, these offerings deliver a contextualized, risk-based view of your organization’s cybersecurity posture. They work by continuously correlating your infrastructure and applications with data ingested from scanners, threat intelligence, human pen test findings and business asset criticality to measure risk and prioritize remediation activities.

Discover the power of IT Asset Management (ITAM) software in optimizing asset performance, reducing costs, and ensuring compliance. From hardware and software to physical and digital assets, ITAM software provides complete visibility and centralized control. Learn about the benefits, features, and common use cases of ITAM software that can transform your asset management processes. Unlock efficiency, streamline operations, and drive success with ITAM software. Watch now to revolutionize your asset management strategy!

Effective communication within Alloy Navigator plays a pivotal role in the smooth functioning of IT operations. It not only ensures that all processes and tasks are executed as per the expected standards but also guarantees that every individual involved is well-informed and aligned with the overarching goals. By prioritizing clear and consistent communication, teams can reduce misunderstandings, prevent potential pitfalls, and foster a collaborative environment.