Operations | Monitoring | ITSM | DevOps | Cloud

Technicians go through plenty of technical training, whether it's formal or on-the-job, but many overlook one of the most challenging parts of the job -- talking to users. Unfortunately, users are often contacting IT when something is wrong, which means they're stressed and have a tendency to take that out on the people just trying to help. In this stream, we talked with a few IT leaders to discuss how they train their team members to support users and make their organization fall in love with the IT team.

Ivanti Neurons for EASM can now produce Executive Summary Reports right there in the platform, casting a wide net over your organization's digital footprint and producing a high-level overview of where you might be vulnerable. Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best.

Hector offers an affordable and tailored software solution to streamline your asset tracking and heavy equipment maintenance. With Hector, your expensive assets are identified, tracked, and secured for better logistical management on-site. Our inventory management software, tailored for the construction sector, will allow you to track the lifespan of equipment as well as inventory check-ins and check-outs. Easy to use, we are sure you will save time with us!

Managing inventories in the education sector is a real headache. From managing assets assigned to school staff to renting school equipment to students, Excel spreadsheets are definitely not suitable for schools and educational institutions.

Everyone's favorite D&D-inspired IT tabletop training returns with a new scenario from pentester & practical infosec advocate Spencer Alessi! Join us and players Amanda Berlin (Blumira), Adam Walter (Humanize IT), and Tom Lawrence (Lawrence Systems) as we put their troubleshooting and IR skills to the test!

Join NinjaOne for a dynamic webinar designed to equip IT leaders with the tools to drive efficiency and innovation. In today’s complex IT landscape, the need for efficiency, security, and visibility has never been greater. Disconnected tools create silos, increase operational overhead, and leave IT teams struggling to deliver consistent results. During this event, you'll see how NinjaOne simplifies workflows, empowers IT teams to elevate help desk performance, and provides strategic insights that position your organization for success.

Ivanti's Chris Goettl and Robert Waters take on four big questions facing cybersecurity teams today, namely: Listen in for those questions and a few answers too. Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best. Ivanti is IT for the way we work now. Integrated solutions for everything IT touches. So, employees can work better, anywhere, and everywhere.