Operations | Monitoring | ITSM | DevOps | Cloud

In the contemporary landscape of fast paced IT and Digital services, where every click, tap, or swipe represents a potential interaction with a customer, the importance of optimizing the customer experience cannot be overstated. Service Level Objectives (SLOs) stand at the intersection of engineering excellence and customer satisfaction, serving as the guiding principles that drive the delivery of exceptional digital experiences.

Busify is an all-in-one charter bus management software created by a passionate team. This team consists of transportation and travel industry veterans and technology experts, uniting to bring cutting-edge software to a long-overlooked industry.

You may have heard of test data management (TDM). It’s part of the software delivery process – some would say a crucial part, involving the creation, management, and maintenance of environments for software development and testing. By provisioning fresh, production-like data, it allows developers to test their proposed changes early, thoroughly, and repeatedly with the right test data, when they need it and where they need it.

Earlier this month/week, we announced that you can now benefit from the combined power of Ubuntu Core and Azure IoT Edge to bring the computation, storage, and AI capabilities of the cloud closer to the edge of the network. Azure IoT Edge is a device-focused runtime that enables you to deploy, run, and monitor containerised Linux workloads. Ubuntu Core is a version of Ubuntu that has been specially optimised for IoT and embedded systems.

In the SaaS era, especially in the B2B segment, the business’s profitability will vary from customer to customer. It is usual to observe that there would be a few “expensive customers” who use the platform heavily, which could also mean they are profitable customers. But we cannot take plain guesses! As a business, ensuring that the revenue we receive from each customer is appropriate for what it costs us to deliver the value is significant.