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The latest News and Information on IT Service Management, Service Desk and related technologies.

Introducing single-touch workflow automation in ServiceDesk Plus Cloud

In this video, we will learn what single-touch workflows are and how to build them in ServiceDesk Plus Cloud. Zoho Circuit, Zoho's no-code/low-code workflow automation platform, is now available within ServiceDesk Plus Cloud and helps IT and enterprise teams build single-touch workflows. Single-touch workflows are event-driven workflow automations that complete a set of IT tasks sequentially, in parallel, or as a batch, without requiring human intervention.

Hector Webinar - Spring New Features !

Learn the latest about Hector! Our team is constantly evolving the software to better meet your needs. In this 30-minute presentation we'll show you the latest enhancements available in the platform; Here are the topics covered: Contact our team if you have any questions :+1 844-780-9922 United States and Canada+33 1 70 77 23 74 Europe support@hectorassetmanager.com // Subscribe to our channel to see our latest features.

NIS2 Directive: Understanding The EU Cybersecurity Legislation

If you're here, it's likely because you're an IT professional who wants to stay up-to-date on cybersecurity regulations and directives, especially if your organization operates within the European Union (EU). One important regulation to be aware of is the NIS2 Directive aka the second take of the Network and Information Security (NIS).

Mobile Threat Defense: How to Guard Against New Cyber Threats

Ivanti’s Alex Mercer breaks down her session at ISS 2024, explaining the sheer volume of cyber threats targeting mobile devices today and how organizations can go about protecting themselves as those trends continue to develop. Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best.

Enhancing Cloud Center Cost Efficiency through Network Monitoring

Today, almost 90% of organizations use cloud computing services to reduce their operating expenses and scale with changing business requirements. With the adoption of cloud computing technology, businesses are able to operate better and more efficiently. However, the whole process of cloud computing demands access to a wide range of data center resources for processing, storing, and providing services. This requirement can indirectly affect our cloud computing expenses.

Computerized Maintenance Management System (CMMS): Everything You Need to Know

In the world of modern industrial management, companies are constantly seeking ways to automate and optimize their operations, improve maintenance efficiency, and extend the lifespan of their equipment. Excel spreadsheets checklists just won’t cut it anymore for maintenance needs and asset health. This is where Computerized Maintenance Management System (CMMS), or Maintenance Management Software, comes into play.

Moving from VPN to SSE: How to Manage Your Migration

Ivanti’s Sachin Natu recaps his session at ISS 2024, covering the paradigm shift away from VPN and how organizations can ensure a smooth migration to an SSE solution instead. Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best. Ivanti is IT for the way we work now. Integrated solutions for everything IT touches. So, employees can work better, anywhere, and everywhere.

Enhance Infrastructure Monitoring to Optimize Root Cause Analysis

Today, almost 90% of businesses use highly advanced technologies to deliver the best performance and user experience. However, maintaining infrastructure performance at all times in today’s digital age is quite challenging without the right tools and practices. System failure, security incidents, and other issues can happen at any time of the hour and degrade your performance.