Operations | Monitoring | ITSM | DevOps | Cloud

If your team is constantly firefighting issues, it might be time to shift gears. In this short video, our product specialist, Matt Beran, explains how to move from reactive to proactive support with the help of Asset Management tools. We’ll walk through real use cases so you can see exactly how to monitor device health, plan replacements, and detect patterns that point to bigger problems.

This short corporate video from ServiceNow highlights how its solutions connect discovery to execution, using automation and data insights to drive efficiency, better decisions, and real-world impact across industries. Follow Us on.

Maximizing Patch Deployment with Ring Strategies Ring deployment enhances automation for patch management by allowing control over individual testing and production rings. Engaging end users is essential to evaluate the impact of patches after the initial deployment. While patches may lead to immediate failures or delayed issues, user feedback is often overlooked. This feedback is vital for deciding whether to proceed to the next deployment ring, focusing on balancing security and productivity.

Learn how to set up basic configurations, account-specific customizations, and automations to efficiently get your MSP operations up and running with ServiceDesk Plus MSP.

In the fourth episode, earn how to automate critical ITSM practices from end to end with no-code automations and low-code components. We will go over how to configure business rules, SLAs, and other essential automations that let you manipulate data within ServiceDesk Plus.

In the fourth episode, learn how to automate critical ITSM practices from end to end with no-code automations and low-code components. We will go over how to configure business rules, SLAs, and other essential automations that let you manipulate data within ServiceDesk Plus Cloud.

Navigating the Growing Challenge of CVEs in Cybersecurity Assets and known CVEs increase annually, complicating the work of security teams. Accumulating old CVEs and overwhelming data from vulnerability scans make compliance difficult. Security teams produce detailed reports for IT teams to address. While regular OS updates can fix many CVEs, delays create backlogs. Improved reporting in the Linux kernel enhances visibility but adds to the number of CVEs, highlighting the need to manage data effectively to tackle vulnerabilities.

The Evolution of Security Tools at Microsoft The development of security tools like MBSA and HF Net Check Pro addresses the need for effective network-wide security scanning. Microsoft created internal tools to manage vulnerabilities and transitioned to XML for scalability. The rise of malware threats increased the urgency for patch management, leading to the distribution of tools and best practices on CDs. This narrative highlights the shift from physical media to digital formats in update distribution.