Software development teams face a large and growing number of obstacles: shifting design requirements, organizational blockers, tight deadlines, complicated tech stacks and software supply chains. One emerging challenge that developers and IT leaders face is the need to stay compliant with regulations and control frameworks that stipulate comprehensive data security, incident response, and monitoring and reporting requirements.
Recently we caught up with the Sumo Logic team to discuss network visibility and optimizing application stack views. We took a look at their API and found that it would be easiest to use the HTTP Ingest method to send in our metric data.
“Customer service software has evolved so much these past ten years, but they all seem to be solving the same problems!” This was a statement made by a Customer Service leader in a recent brainstorming conversation around decreasing overall Response Times and Resolution Times.
Written by Nick Cavalancia, Technical Evangelist, Microsoft MVP, & CEO of Conversational Geek In a world of Managed IT Service Providers that all offer some form of services around Microsoft 365, there’s a compelling case to be made for your business to be centering in on Microsoft Teams.
