Operations | Monitoring | ITSM | DevOps | Cloud

AI can't correlate what was never standardized

Steve Flanders (Senior Director of Engineering, Splunk) makes the case that AI can't save an observability stack that never agreed on a standard. Mix formats across metrics and logs, and AI stops correlating and starts guessing, which means you either make the wrong call or miss the answer you actually needed. OpenTelemetry is one fix, but Prometheus and Fluentd work too. The standard matters more than which one you pick.

What is Network Intelligence? A Guide for IT Teams

"This is the third slowdown at the regional offices this quarter. What is actually causing it, and what will it cost us to stop?" Questions phrased like that come from a business head rather than an engineer, and a dashboard screenshot will not answer them. Most network operations groups can produce evidence that something happened. Producing an explanation of why it happened, in language a finance director will accept, takes hours of manual correlation across separate consoles.

What Is Cybersecurity Compliance? Frameworks and Requirements

Most IT teams are asked to meet more than one security framework at once. Almost nobody gets more budget or more people to do it. That is the real shape of cybersecurity compliance. A sales deal needs SOC 2, a hospital contract drags in HIPAA, and card payments put PCI DSS on top of both. Each one arrives with its own auditor, its own vocabulary, and a deadline somebody set without asking you. So the same controls get built three times over.

What Is OTN?

The Optical Transport Network (OTN) is a widely deployed industry-standard protocol that provides a comprehensive framework for multiplexing, switching, and transporting diverse digital payloads over optical fiber. Modern service providers face growing pressure to consolidate diverse traffic types. OTN acts as a universal digital wrapper, encapsulating Ethernet, IP, SONET/SDH, and storage (Fibre Channel) traffic into a single, highly efficient transport layer.

The Factory Floor's Digital Blind Spot: Hidden IT Risk in Manufacturing

Manufacturing organizations have spent years strengthening the systems, processes, and supply chains that keep production moving. Yet some of the disruption affecting operations begins in places that are much harder to see. A slow engineering workstation, inconsistent access to a production application, a login delay at shift change, or a device that needs repeated intervention may not look like a plant-wide outage, but each one can add friction to work that is already tightly sequenced.

Cloud Outage Resilience: On-Call Lessons for 2026

Cloud outage resilience has quietly become the most important reliability topic of the year. Analysts now treat large scale cloud downtime as a matter of when, not if. Forrester has predicted at least two major multi day hyperscaler outages in 2026, and the reasoning is hard to argue with. AWS, Azure, and Google Cloud together account for well over half of enterprise cloud spending, so when any one of them stumbles, a huge slice of the digital economy stumbles with it.

How to Reduce Data Costs with OpenTelemetry and Bindplane

Originally written by Paul Stefanski, updated by Dylan Myers. Data costs fill a large column in many organizations' accounting sheets. Data pipeline setup and management is a significant time sink for DevOps, IT, and SRE. Setting up telemetry pipelines to reduce unwanted data often takes even more time, which could better be spent creating value rather than reducing costs. This post will show you how to quickly set up your data pipeline to filter unnecessary telemetry data.

India's DPDP Act: What it means for where you host your data

India's Digital Personal Data Protection Act, passed in 2023 and enforced through subsequent rules, has reshaped the landscape for data hosting decisions for anyone processing personal data of Indian residents. The Act creates specific obligations that map directly onto infrastructure choices: where data can be stored, how consent has to be managed, what security measures are required, and what happens if things go wrong.

Incident Communication Lessons From Spotify Outages

Good incident communication is the difference between an outage your users forgive and an outage that quietly pushes them toward a competitor. That lesson landed hard in late July 2026, when Gergely Orosz of The Pragmatic Engineer publicly walked away from publishing video podcasts on Spotify after a run of reliability failures. The bug that broke publishing was almost beside the point.