Operations | Monitoring | ITSM | DevOps | Cloud

IT operations teams produce an enormous amount of information. Alerts, logs, incident messages, deployment records, support tickets, runbooks and post-incident reviews all contain operational knowledge. The problem is that much of this knowledge remains fragmented and difficult to reuse. Generative artificial intelligence can help organise and transform this information, but its safest role is not unrestricted control over production infrastructure. Its strongest initial use cases involve reading, summarising, classifying and drafting information for an engineer to review.

A failed fire inspection can stop work on a job site for several days. Every day the site does not run, there are costs. The job still has to pay for workers, equipment, and other charges. Many superintendents know that a fire watch is needed at times. Not as many know that NFPA 241 tells exactly when you need it, how long it should be done, and who can be the person in charge.