Operations | Monitoring | ITSM | DevOps | Cloud

In the world of IT support, where time is always ticking and employee satisfaction is on the line, removing inefficiencies in ticket resolution can be nothing short of a game-changer. One major source of inefficiency in nearly every service desk operation relates to the process of obtaining and confirming information about users and devices. Comprehensive and unified information about a device and/or a user typically isn’t immediately available, and gathering it is a major burden.

Containers and Kubernetes has become the cornerstone of modern DevOps practices. As organizations strive for agility, scalability, and seamless collaboration between development and operations teams, the adoption of Containers and Kubernetes has emerged as a transformative force. This blog explores the pivotal role these technologies play in the DevOps journey, unlocking new possibilities and efficiencies for software delivery.

Is your network management solution still up to the task? With remote work, cloud adoption, IoT, and more pushing networks to evolve rapidly, reliance on an outdated system risks performance issues, security gaps, insufficient visibility, and increased downtime. But when is it time to upgrade or replace your existing platform?

Proactive network monitoring is no less than a superpower. Just like how the Spidey sense alerted Spiderman of any dangers, proactive network monitoring also helps you to: This is why every business big or small is investing in proactive monitoring to optimize their systems and resolve security issues in real-time. In this blog, we will share some of the key benefits of proactive network monitoring along with the top challenges and best practices that can help your business in the long run.

As a provider of over 200 cloud products and services, Microsoft Azure provides most of the capabilities you need to manage your cloud workloads. While this breadth of services can be beneficial, it can also create complexity issues, such as reducing cloud cost visibility and increasing security blind spots. Proper Azure cloud management can change this. In this snackable guide, we’ll share what Azure cloud management is, the key tools you need to manage your Azure environment, and more.

Parsers make it easier to dig deep into your data to get every byte of useful information you need to support the business. They tell Graylog how to decode the log messages that come in from a source, which is anything in your infrastructure that generates log messages (e.g., a router, switch, web firewall, security device, Linux server, windows server, an application, telephone system and so on).

As organizations continue to expand their digital footprint, the demand for a robust and efficient network infrastructure has surged. To navigate the complexities of today's networks, IT professionals must not only be vigilant in monitoring network usage but also adept at implementing best practices to ensure peak performance.

If you are in charge of managing IT assets in your organization, you probably know that software deployment is non-negotiable. One could say that it ranks very close to having a unified inventory and being able to manage it right from your IT Asset Management tool. Well, InvGate Insight did all that perfectly, and now it closes the circle of must-have features with the addition of the first release of its software deployment capabilities!

In this two-part Q&A series, we’re looking at how to seize the full potential of cloud migrations to advance your career. In part one, we talked with four industry experts about the skills DBAs can gain, the unique career opportunities that come up, and the best way to get involved in a cloud project. Chris Yates from Republic Bank, Kendra Little from Dutchie, and Matt Gordon and Joshua Higginbotham from Centric Consulting shared their insights and provided some really valuable advice.

When you think about observability? Do you just think of it as an insurance? Or do you think it can also drive growth for the business? Working with many customers and users trying to get better at Observability, there are two mindsets I see: Let’s explore.