Operations | Monitoring | ITSM | DevOps | Cloud

Improving Customer Support with Squadcast Webforms: A Smart Solution for MSPs

Managed Service Providers (MSPs) handle a multitude of customer support cases, each requiring efficient routing to the right team member. Squadcast's Webforms provide a solution to expedite issue reporting and streamline resolution. In this blog, we will explore how MSPs can leverage webforms to enhance the customer support experience.

6 Strategies for Cost-Effective Content Marketing

Content marketing is a crucial strategy for businesses looking to expand their audience base on digital channels. According to the Content Matters 2023 Report, launched by WordPress, content marketing is - and will continue to be - a high priority for businesses in the coming years. While the benefits of content creation remain clear, creating high-quality, engaging content continuously can eat up large chunks of a company's marketing budget. Particularly for startups and smaller enterprises in their first few years of operation, this is an important consideration.

Climate Data Unleashed: Empowering Data Engineers to Drive Environmental Change

In an era where climate change poses a formidable challenge to our planet, the power of data has never been more critical. Data engineers, with their unique skill set, stand at the forefront of this battle, harnessing the vast expanse of climate data to drive sustainable change and inform crucial decision-making. This article aims to inspire and guide data engineers looking for their next meaningful project.

Space Solutions: 6 Genius Tips for Creating the Ultimate Business Storage

As a business owner, you know how difficult it can be to stay organized in the workplace. This is especially true if your storage space is limited or prone to clutter. But don't worry! With just a few clever hacks and some creative problem-solving, you can find ways to maximize efficiency while still creating an enjoyable work environment for yourself and your employees.

ManageEngine named a Strong Performer in The Forrester Wave: Unified Endpoint Management, Q4 2023

Drumroll, please! The eagerly anticipated report, The Forrester Wave™: Unified Endpoint Management, Q4 2023, is out, and we are thrilled to announce that we have been recognized as a Strong Performer. We believe this recognition is a significant milestone in our journey towards innovation and excellence, solidifying our position as a key player in the UEM market.

The role of observability in incident response

Observability has brought a new approach to IT infrastructure management, easing the workload on IT admins across the world and bringing more accuracy and efficiency. One of the clear beneficiaries of this evolution in IT infrastructure management is incident response. Incident response is the systematic process of identifying, analyzing, and mitigating security threats, breaches, or operational issues to minimize their impact on the continuity of business operations.

Transitioning from lz4net to K4os.Compression.LZ4

At Raygun, we’re processing billions of events per month for our customers, so it’s well worthwhile looking for the most efficient data storage solutions. Way back when we started out, we chose lz4net to store data, which served our purposes well for many years. As we grew, though, we realized this was getting expensive, and was starting to undermine our business model. This post is focused on how we made the switch to the K4os.Compression.LZ4 rewrite, attaining significant performance gains.

Home Staging: Best practices for real estate asset management

Effective inventory management is a key factor in the success of a home staging business. With the many pieces of equipment in your inventory, it is essential to have an organized system for tracking inventory levels. So how important is it to properly manage your inventory? And how do you manage it effectively?